TeleCommander Windows® 95 Installation Instructions

If you installed Windows 95 over a previous version of Windows 3.x,  the TeleCommander products should be fully functional as long as the TeleCommander worked properly in your Windows 3.x version.

If you’ve installed Windows 95 before you’ve installed the TeleCommander,  the sound card and modem capabilities of the TeleCommander will work properly by following the  instructions listed below. These instructions will install the Windows 3.1 drivers supplied by Diamond. This document will also include instructions on installing the Microsoft supplied Windows Sound System and Sound Blaster drivers.:

TeleCommander Installation:
These installation instructions assume that you have a ‘clean’ installation of Windows 95 (ie. no sound or device drivers were installed in Windows 3.x prior to installing Windows 95)  If you encounter any problems during installation, please refer to the Installation Notes that follows the instructions.

1.	From the “Start” menu choose “Shut Down”.
2.	From the “Shutdown” dialog box choose “Restart the Computer in MS-DOS mode”. Make sure that you do not have any applications opened at this point or the installation may not work properly.
3.	After the computer restarts in DOS mode, run INSTALL.EXE on  your Diamond driver diskette #1.
4.	Choose Auto Configuration during the installation option choice. 
5.	You will be prompted for the drive letter to install the drivers.  The defaults are C:  for the drive and \DIAMOND for the default directory.
6.	You will then be asked if Windows is installed on your computer, answer YES.  
7.	Follow the prompts to complete the installation. An AUTOEXEC.BAT file that runs the command to initialize the TeleCommander will be created. When the DOS portion of the installation is complete the settings used for the sound and modem will be displayed. You may want to write these settings down for future reference.
8.	Press any key to continue the installation. Windows should restart and installation of the Windows driver and utilities should start automatically. During the installation you will be prompted if several files should be replaced with older versions. Make sure to SKIP these files. If the older version of the driver  is installed Windows 95 may not function properly and could become unstable.
9.	Once the installation is complete restart Windows.
10.	You should have sound under Windows at this point.

Installation Notes
The following problems may be encountered while installing the TeleCommander Software:
•	During the initial Fax Talk Messenger installation, it will probably not function properly because Windows 95 does not recognize the modem capabilities of the TeleCommander.  Follow the modem installation instructions section. Note: Once you’ve completed the modem installation, reconfigure Fax Talk Messenger to the settings (ie. COM ports, I/O Address, etc.) Windows 95 has set for your modem.
•	On some systems INSTALL.EXE will not complete the installation. At the end of disk 2 Windows will report an application error. If this occurs, press <ALT>+<F4> to close the installation. Insert disk 3 and run SETUP.EXE that is on this diskette. This will install the Fax Talk Messenger software. 
•	There have been issues regarding problems with the Logitech mouse and Windows 95 in general.  The mouse may freeze during the installation of the Telecommander software. If it does, then continue the installation using the equivalent keystrokes on the keyboard. The mouse should return when Windows 95 is restarted.  For more information regarding this please refer to Microsoft's Technical Note for Windows 95.
•	On some systems the installation of the Fax Talk will fail if the software has already been installed on the system. Refer to the TeleCommander manual for the uninstallation instructions.
•	The Fax printer driver installed supports 16 bit applications only. Faxing is not currently available with your 32 bit applications.  A 32 bit version of Fax Talk Messenger will be available in a future release.  This is a limitation of the software since this is intended for use with Windows 3.x.  
•	You may receive an error message when selecting Hardware Setup from the TeleCommander group.  This will be corrected with the actual Windows 95 TeleCommander software.

The following steps outline the modem configuration for Windows 95. They must be completed AFTER the TeleCommander has been installed as outlined above. These steps apply no matter which Sound driver you are using under Windows  95.

To select an Audio/Telephony driver, perform these steps:
1.	From within the Control Panel, click on the Add New Hardware icon. 
	Select the Next button.
2.	When asked whether you want Windows to search for your new hardware, select Yes. This allows your system to recognize that you have the TeleCommander set up on one of  your COM ports.  If it detects your TeleCommander,  verify that the choice is correct and that the modem functions properly.  If it detects your modem as a generic 14.4  or 28.8 Data Fax Modem,  select Change and follow through the Microsoft prompts until you see a listing for Manufacturers
3.	From the Manufacturers listing, select Diamond Multimedia.
4.	You will now be presented with the different models of the TeleCommander Series:
	Diamond Audio/Telephony Cards Supported
	TeleCommander 2500
	TeleCommander 3500
5.	Select the appropriate TeleCommander model.
6.	To see if the modem has installed properly,  select the Modem icon located in the Window 95  Control Panel.  Choose Diagnostics, select the proper COM port that the TeleCommander is residing on,  and select More Info...            This tests the modem’s communications.  A message will follow stating whether the modem was installed successfully or not.
7.	If problems occurred,  you may have a hardware conflict. Check to see if any interrupts or I/O Addresses on your other hardware devices are conflicting with the TeleCommander.

The following steps describe installation of CD-ROM drives:

1.	From the “Start” menu choose “Shut Down”.
2.	From the “Shutdown” dialog box choose “Restart the Computer in MS-DOS mode”.  Make sure that you do not have any applications opened at this point or the installation may not work properly.
3.	Once the system has restarted in DOS mode run SNDINIT and configure the TeleCommander for your CD-ROM drive (outlined in the TeleCommander User’s Guide). If your CD-ROM is not listed, be sure that your drive is compatible with an IDE, Panasonic, Sony, or Mitsumi interface.
4.	Accept the settings for the TeleCommander and exit SNDINIT.
5.	Verify that CDSETUP.SYS  has been added to your CONFIG.SYS. This initializes the CD-ROM interfaces on the TeleCommander.
6.	Selecting a CD-ROM from within the SNDINIT program will add your CD-ROM device driver (*.SYS) in the line following CDSETUP.SYS. If your selected drive choice does not work,  you may need to substitute the CD-ROM device driver that SNDINIT added with a version you’ve received from the drive manufacturer.
7.	 Edit your AUTOEXEC.BAT file and change the line “C:\DIAMOND\MSCDEX...” to “C:\WINDOWS\COMMAND\MSCDEX ...”

At this point the CD-ROM drive should be functional.  If a Windows 95 driver that supports your CD-ROM drive has been included by the manufacturer then the DOS drivers can be removed from the CONFIG.SYS  and AUTOEXEC.BAT files.  Install the Windows 95 drivers according to the manufacturer’s instructions.

The CDSETUP should NOT be removed from the CONFIG.SYS  if you plan to use one of the interfaces on the TeleCommander.  This is used to initialize the CD-ROM interface on the Telecommander.  

If you plan to use a different proprietary or IDE controller (ie. on your motherboard) other than the interfaces  on the TeleCommander, then you must remove the CDSETUP.SYS from the CONFIG.SYS.

Installation for the Windows 95 Windows Sound System driver:

These instructions are supplements to the first section listed in this TeleCommander instruction guide entitled TeleCommander Installation. This section allows you to use the Windows Sound System driver instead of the Sound Blaster default choice that we initially used. These installation instructions assume you have a ‘clean’ installation of Windows  95 (not installed over a previous installation of Windows), and that you are currently on the Windows 95 desktop.

1.	Follow steps 1 and 2 from the TeleCommander Installation section.  Replace Step 3 with the following: After the system has restarted in DOS, back up your SYTEM.INI file before running INSTALL.EXE on disk 1 of the TeleCommander diskettes. 
2.	Starting with step 4 of the TeleCommander Installation, follow the instructions up to step 9.
3.	After Step 9 of the TeleCommander Installation, do the following:
•	From the “Start” menu choose “Shut Down”.
•	From the “Shutdown” dialog box choose “Restart the Computer in MS-DOS mode”. Make sure that you do not have any applications opened at this point or the installation will fail when Windows is started
•	Once in MS-DOS mode go to the Windows directory and  copy the backup of the original SYSTEM.INI file (the one that a backup was made of) over the top of the current SYSTEM.INI file.
•	Next,  go to the Diamond directory and run SNDINIT.EXE and select “Configure and Test Sound Card”.
•	Set the current mode to Windows Sound System and choose “Accept”.
•	Restart Windows and run the “Add New Hardware” Wizard to detect the new hardware. Windows Sound System should be listed.  If not,  choose Sound, Video, Game Controllers from within the “Add New Hardware” Wizard.  Choose Microsoft under the “Manufacturer” section. Then select Windows Sound System. Click on Next and then Finish.   You should now have sound. 

Known Limitations:
•	On some systems INSTALL.EXE will not complete the installation. At the end of disk 2 Windows will report an application error. If this occurs, press <ALT>+<F4> to close the installation. Insert diskette 3 and run SETUP.EXE that is on this diskette. This will install the Fax Talk software. 
•	There have been issues regarding problems with the Logitech mouse and Windows 95 in general.  The mouse may freeze during the installation of the TeleCommander, which may require you to use the equivalent keystrokes.  For more information regarding this please refer to Microsoft's Technical Note for Windows 95.
•	On some systems the installation of the Fax Talk will fail if the software has already been installed on the system.
•	The Fax printer driver installed supports 16 bit applications only. Faxing is not currently available with your 32 bit applications.  A 32 bit version of Fax Talk Messenger will be available in a future release.  This is a limitation of the software since this is intended for use with Windows 3.x.  
•	If the Diamond Windows 3.1 sound driver was installed,  it will not show up in the Device Manager because Windows 95 cannot recognize it properly.
•	When the Windows 95 Sound Blaster drivers is used, there is no volume control for CD-Audio. This also occurs with the Sound Blaster card.
•	We have received reports of problems using the MPU-401 driver on some systems.