Windows 95 Compatibility 

Compatibility Report of Diamond Products under Windows 95 Build 347 (M8)

Version 1.00
Table of Contents
I. Introduction	
II. General Questions	
A. What Diamond products are supported under the Windows 95 platform?	
B. Under what BETA version of Windows 95 was the testing done?	
C. How do I select a different refresh rate for my Diamond graphic accelerator?	
D. When is Diamond going to ship their own drivers?	
E. How can I get new information regarding Diamond and the Windows 95 platform?	
III. Diamond Products supported under Windows 95	
A. Graphic Accelerators	
1. Stealth 64 Video VRAM	
2. Stealth64 Video 3200	
3. Stealth Video	
4. Stealth 64 VRAM	
5. Stealth 64 DRAM	
6. Viper Pro Video / Viper SE	
7. Viper VLB / PCI	
8. Stealth SE	
9. SpeedStar Pro SE	
10. SpeedStar 64	
11. SpeedStar Pro	
12. Stealth Pro	
13. Stealth 24	
14. SpeedStar 24x	
15. Stealth 32	
16. Stealth VRAM	
17. SpeedStar 24	
18. SpeedStar HiColor	
19. SpeedStar VGA / SVGA	
B. Sound Cards	
1. Sonic Sound	
2. Sonic Sound LX	
3. Diamond Sound	
C. CD-ROM Drives	
D. Video Capture Cards	
1. VideoStar	
E. Audio / Telephony Cards	
1. TeleCommander 2500	
IV. Troubleshooting Windows 95 Issues	

I.	
Introduction
This purpose of this document is to outline the steps necessary to run the Windows 95 Beta operating environment with your Diamond product.  This document will answer commonly asked questions regarding Diamond products and the Windows 95 platform, as well as explaining how to get your Diamond product to operate under Windows 95. 
II.	General Questions
A.	What Diamond products are supported under the Windows 95 platform?
Almost all of our products are currently supported under the Windows 95 platform.  In fact, support for most of these products are included from Microsoft with build 347 (M8) of the Windows 95 operating environment. Later in this document the exact installation steps will be described for all Diamond products. `
B.	Under what BETA version of Windows 95 was the testing done?
For the testing described in this document, the general BETA release version 347 was used.  Although there have been newer updates to Windows 95, we felt that this version represented the majority of questions and calls regarding Diamond product.  If you are using a newer version of the Windows 95 software, some or all of the information may not apply.  We recommend that you try the steps described below for the Diamond product you own.
C.	How do I select a different refresh rate for my Diamond graphic accelerator?
This is a very common question to Windows 95 users.  At the present time, there is no VxD support for any of the Diamond graphic accelerators.  This means that when you install a Diamond graphic card and select a high resolution, the refresh rate is not automatically selected.  You may get an interlaced mode or a lower refresh rate at higher resolutions.  Diamond is currently working with Microsoft to properly support all of our cards, and these drivers will be available at a later date.  However, Diamond does have a mechanism that will allow you to select the refresh rates for all resolutions under Windows 95.  This method will be described in detail in the sections below.
D.	When is Diamond going to ship their own drivers?
Diamond is currently very busy at work developing our own drivers to work under the Windows 95 platform.  These drivers will provide you with the performance and features you have come to expect with Diamond products.  This includes a revamped and improved version of the InControl Tools utility software for Windows 95.  Actual ship dates for these drivers have not yet been determined.
E.	How can I get new information regarding Diamond and the Windows 95 platform?
You can obtain the latest information regarding Diamond products and the Windows 95 operating environment from the following locations:
1.	See our Web Page (www.diamondmm.com)
2.	See our forums on American OnLine or Compuserve.
III.	Diamond Products supported under Windows 95
The following information outlines how to get your Diamond product to work correctly under the Windows 95 operating environment.  
A.	Graphic Accelerators
Following are the Diamond graphic accelerators that have been tested under Windows 95 build 347 (M8).  All of the graphic accelerators noted below have been found to work unless otherwise noted.  If you do not find your graphic card listed, it may mean that Diamond has yet to test this graphic card with Windows 95.  This document will be updated periodically as more testing is completed.

These procedures assume that you already have the graphic accelerator installed in the system.  
1.	Stealth 64 Video VRAM
a)	Chipset Detection
Actual chipset of graphic accelerator:	S3 968
Windows 95 detects graphic accelerator as:	S3 801/928/964
b)	Configuring Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the Stealth 64 Video VRAM.
1.	Run Windows 95.  If you have not already have installed Windows 95, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the GO’95 utility for your monitor.  Refer to your manual for details on how to install and use the GO’95 utility.
4.	After you have setup your monitor with the GO’95 utility, you need to add the following command to your autoexec.bat:  	‘C:\GO95\DMS MONITOR’.   
	NOTE:  If you installed the GO’95 utility into a different drive or sub-directory than ‘C:\GO95’, enter that path.
5.	Save the modified Autoexec.bat file and restart the system. 
2.	Stealth64 Video 3200
a)	Chipset Detection
Actual chipset of graphic accelerator:	S3 968
Windows 95 detects graphic accelerator as:	S3 801/928/964
b)	Configuring Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the Stealth64 Video 3200.
1.	Run Windows 95.  If you have not already have installed Windows 95, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the GO’95 utility for your monitor.  Refer to your manual for details on how to install and use the GO’95 utility.
4.	After you have setup your monitor with the GO’95 utility, you need to add the following command to your autoexec.bat:  	‘C:\GO95\DMS MONITOR’.   
	NOTE:  If you installed the GO’95 utility into a different drive or sub-directory than ‘C:\GO95’, enter that path.
5.	Save the modified Autoexec.bat file and restart the system. 
3.	Stealth Video
a)	Chipset Detection
Actual chipset of graphic accelerator:	S3 868
Windows 95 detects graphic accelerator as:	S3 801/928/964
b)	Configuring Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the Stealth 64 Video.
1.	Run Windows 95.  If you have not already have installed Windows 95, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the GO’95 utility for your monitor.  Refer to your manual for details on how to install and use the GO’95 utility.
4.	After you have setup your monitor with the GO’95 utility, you need to add the following command to your autoexec.bat:  	‘C:\GO95\DMS MONITOR’.   
	NOTE:  If you installed the GO’95 utility into a different drive or sub-directory than ‘C:\GO95’, enter that path.
5.	Save the modified Autoexec.bat file and restart the system. 
4.	Stealth 64 VRAM
a)	Chipset Detection
Actual chipset of graphic accelerator:	S3 964
Windows 95 detects graphic accelerator as:	S3 801/928/964
b)	Configuring Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the Stealth 64 VRAM.
1.	Run Windows 95.  If you have do not already have Windows 95 installed, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the S64MODE utility for your monitor.  Refer to your manual for details on how to install and use the S64MODE utility.
4.	After you have setup your monitor with the S64MODE utility, you need to add the following command to your autoexec.bat:  	‘C:\S64\UTIL\S64MODE MONITOR’.   
	NOTE:  If you installed the S64MODE utility into a different drive or sub-directory than ‘C:\S64\UTIL’, enter that path.
5.	Save the modified Autoexec.bat file and restart the system. 
5.	Stealth 64 DRAM
a)	Chipset Detection
Actual chipset of graphic accelerator:	S3 864 or S3 764
Windows 95 detects graphic accelerator as:	S3 801/928/964
b)	Configuring Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the Stealth 64 DRAM.
1.	Run Windows 95.  If you have do not already have Windows 95 installed, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the S64DMODE utility for your monitor.  Refer to your manual for details on how to install and use the S64DMODE utility.
4.	After you have setup your monitor with the S64DMODE utility, you need to add the following command to your autoexec.bat:  	‘C:\S64D\S64DMODE MONITOR’.   
	NOTE:  If you installed the S64DMODE utility into a different drive or sub-directory than ‘C:\S64D’, enter that path.
5.	Save the modified Autoexec.bat file and restart the system. 
6.	Viper Pro Video / Viper SE
a)	Overview
Our engineering staff is currently working on Windows 95 drivers for the Viper Pro Video and the Viper SE accelerator cards.  As soon as these drivers are completed and tested, Diamond will make these drivers available through our usual channels.
7.	Viper VLB / PCI
a)	Chipset Detection
Actual chipset of graphic accelerator:	Weitek P9000
Windows 95 detects graphic accelerator as:	VGA
b)	Overview
Drivers for the Windows 95 platform for the Viper VLB and Viper PCI are currently available from the Diamond BBS, CompuServe, or American OnLine.  There is a file called ‘VIPER.TXT’ which explains how to install the driver.
c)	Troubleshooting
If you encounter any problems using the Windows 95 driver, you may want to try the following troubleshooting steps:
1.	Ensure you have the latest BIOS for your Viper VLB or Viper PCI graphics accelerator.
2.	Ensure that you have the ‘SET VIPERPATH=C:\VIPER’ environment variable in your Autoexec.bat file.  Also, make sure that the VIPER.INI can be found in this sub-directory.
	NOTE:  The ‘SET VIPERPATH=’ variable may have a different drive and sub-directory if the Viper utilities were installed to another location.
3.	Check your Viper VLB or Viper PCI manual for other troubleshooting ideas.
8.	Stealth SE
a)	Chipset Detection
Actual chipset of graphic accelerator:	S3 732
Windows 95 detects graphic accelerator as:	S3 801/928/964
b)	Configuring for Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the Stealth SE.
1.	Run Windows 95.  If you have not already have installed Windows 95, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the GO’95 utility for your monitor.  Refer to your manual for details on how to install and use the GO’95 utility.
4.	After you have setup your monitor with the GO’95 utility, you need to add the following command to your autoexec.bat:  	‘C:\GO95\DMS MONITOR’.   
	NOTE:  If you installed the GO’95 utility into a different drive or sub-directory than ‘C:\GO95’, enter that path.
5.	Save the modified Autoexec.bat file and restart the system. 
9.	SpeedStar Pro SE
a)	Chipset Detection
Actual chipset of graphic accelerator:	Cirrus Logic 5430
Windows 95 detects graphic accelerator as:	Cirrus Logic 5429/5434
b)	Configuring for Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the SpeedStar Pro SE.
1.	Run Windows 95.  If you have do not already have Windows 95 installed, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the SSMODE utility for your monitor.  Refer to your manual for details on how to install and use the SSMODE utility.
4.	After you have setup your monitor with the SSMODE utility, you need to add the following command to your autoexec.bat:  	‘C:\SSPROSE\UTIL\SSMODE MONITOR’.   
	NOTE:  If you installed the SSMODE utility into a different drive or sub-directory than ‘C:\SSPROSE\UTIL’, enter that path.
5.	Save the modified Autoexec.bat file and restart the system.
10.	SpeedStar 64
a)	Chipset Detection
Actual chipset of graphic accelerator:	Cirrus Logic 5434
Windows 95 detects graphic accelerator as:	Cirrus Logic 5429/5434
b)	Configuring for Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the SpeedStar 64.
1.	Run Windows 95.  If you have do not already have Windows 95 installed, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the SSMODE utility for your monitor.  Refer to your manual for details on how to install and use the SSMODE utility.
4.	After you have setup your monitor with the SSMODE utility, you need to add the following command to your autoexec.bat:  	‘C:\SS64\UTIL\SSMODE MONITOR’.   
	NOTE:  If you installed the SSMODE utility into a different drive or sub-directory than ‘C:\SS64\UTIL’, enter that path .
5.	Save the modified Autoexec.bat file and restart the system.
11.	SpeedStar Pro
a)	Chipset Detection
Actual chipset of graphic accelerator:	Cirrus Logic 5426/28/29
Windows 95 detects graphic accelerator as:	Cirrus Logic
b)	Configuring for Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the SpeedStar Pro.
1.	Run Windows 95.  If you have do not already have Windows 95 installed, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the PROMODE utility for your monitor.  Refer to your manual for details on how to install and use the PROMODE utility.
4.	After you have setup your monitor with the PROMODE utility, you need to add the following command to your autoexec.bat:  	‘C:\SSPRO\UTIL\PROMODE MONITOR’.   
	NOTE:  If you installed the PROMODE utility into a different drive or sub-directory than ‘C:\SSPRO\UTIL’, enter that path.  Also, if you own a SpeedStar Pro ISA graphics accelerator, the PROMODE MONITOR command line is not necessary.
5.	Save the modified Autoexec.bat file and restart the system.
12.	Stealth Pro
a)	Chipset Detection
Actual chipset of graphic accelerator:	S3 928
Windows 95 detects graphic accelerator as:	S3 801/928/964
b)	Configuring for Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the Stealth Pro.
1.	Run Windows 95.  If you have do not already have Windows 95 installed, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the STLMODE utility for your monitor.  Refer to your manual for details on how to install and use the STLMODE utility.
13.	Stealth 24
a)	Chipset Detection
Actual chipset of graphic accelerator:	S3 801/805
Windows 95 detects graphic accelerator as:	S3 801/928/964
b)	Configuring for Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the Stealth 24.
1.	Run Windows 95.  If you have do not already have Windows 95 installed, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the STLMODE utility for your monitor.  Refer to your manual for details on how to install and use the STLMODE utility.
14.	SpeedStar 24x
a)	Chipset Detection
Actual chipset of graphic accelerator:	Western Digital C31
Windows 95 detects graphic accelerator as:	Western Digital
b)	Configuring for Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the SpeedStar 24x.
1.	Run Windows 95.  If you have do not already have Windows 95 installed, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the 24XMODE utility for your monitor.  Refer to your manual for details on how to install and use the 24XMODE utility.
4.	After you have setup your monitor with the 24XMODE utility, you need to add the following command to your autoexec.bat:  	‘C:\24XMODE MONITOR’.   
	NOTE:  If you installed the 24XMODE utility into a different drive or sub-directory than root directory, enter that path.
5.	Save the modified Autoexec.bat file and restart the system.
15.	Stealth 32
a)	Chipset Detection
Actual chipset of graphic accelerator:	Tseng Labs W32p
Windows 95 detects graphic accelerator as:	Tseng Labs ET 4000/W32
b)	Configuring for Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the Stealth 32.
1.	Run Windows 95.  If you have do not already have Windows 95 installed, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the SETMODE utility for your monitor.  Refer to your manual for details on how to install and use the SETMODE utility.
4.	After you have setup your monitor with the SETMODE utility, you need to add the following command to your autoexec.bat:  	‘C:\S32\UTIL\SETMODE MONITOR’.   
	NOTE:  If you installed the SETMODE utility into a different drive or sub-directory than ‘C:\S32\UTIL’, enter that path.
5.	Save the modified Autoexec.bat file and restart the system.
16.	Stealth VRAM
a)	Chipset Detection
Actual chipset of graphic accelerator:	S3 911/924
Windows 95 detects graphic accelerator as:	S3 911/924
b)	Configuring for Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the Stealth VRAM.
1.	Run Windows 95.  If you have do not already have Windows 95 installed, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the SMODE utility for your monitor.  Refer to your manual for details on how to install and use the SMODE utility.
4.	After you have setup your monitor with the SMODE utility, you need to add the following command to your autoexec.bat:  	‘C:\VRAM\UTIL\SMODE MONITOR’.   
	NOTE:  If you installed the SMODE utility into a different drive or sub-directory than ‘C:\VRAM\UTIL’, enter that path.
5.	Save the modified Autoexec.bat file and restart the system.
17.	SpeedStar 24
a)	Chipset Detection
Actual chipset of graphic accelerator:	Tseng Labs ET4000
Windows 95 detects graphic accelerator as:	Tseng Labs ET4000
b)	Configuring for Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the SpeedStar 24..
1.	Run Windows 95.  If you have do not already have Windows 95 installed, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the VMODE utility for your monitor.  Refer to your manual for details on how to install and use the VMODE utility.
4.	After you have setup your monitor with the VMODE utility, you need to add the following command to your autoexec.bat:  	‘C:\STAR\UTIL\VMODE MONITOR’.   
	NOTE:  If you installed the VMODE utility into a different drive or sub-directory than ‘C:\STAR\UTIL’, enter that path.
5.	Save the modified Autoexec.bat file and restart the system.
18.	SpeedStar HiColor
a)	Chipset Detection
Actual chipset of graphic accelerator:	Tseng Labs ET4000
Windows 95 detects graphic accelerator as:	Tseng Labs ET4000
b)	Configuring for Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the SpeedStar HI-Color..
1.	Run Windows 95.  If you have do not already have Windows 95 installed, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the VMODE utility for your monitor.  Refer to your manual for details on how to install and use the VMODE utility.
4.	After you have setup your monitor with the VMODE utility, you need to add the following command to your autoexec.bat:  	‘C:\STAR\UTIL\VMODE MONITOR’.   
	NOTE:  If you installed the VMODE utility into a different drive or sub-directory than ‘C:\STAR\UTIL’, enter that path.
5.	Save the modified Autoexec.bat file and restart the system.

19.	SpeedStar VGA / SVGA
a)	Chipset Detection
Actual chipset of graphic accelerator:	Tseng Labs ET4000
Windows 95 detects graphic accelerator as:	Tseng Labs ET4000
b)	Configuring Your Monitor
The following steps outline exactly how to configure Windows 95 for use with the SpeedStar VGA..
1.	Run Windows 95.  If you have do not already have Windows 95 installed, do so now.
2.	From within Windows 95, select ‘SHUTDOWN’ from the Start Menu.  Select the ‘Restart the computer in MS-DOS Mode’ option.
3.	After the system restarts, you will be placed at a DOS prompt.  It is now time to configure the VMODE utility for your monitor.  Refer to your manual for details on how to install and use the VMODE utility.
4.	After you have setup your monitor with the VMODE utility, you need to add the following command to your autoexec.bat:  	‘C:\STAR\UTIL\VMODE MONITOR’.   
	NOTE:  If you installed the VMODE utility into a different drive or sub-directory than ‘C:\STAR\UTIL’, enter that path.
5.	Save the modified Autoexec.bat file and restart the system.

B.	Sound Cards
Diamond has shipped three different sound cards to date.  The three cards are:  Sonic Sound, Sonic Sound LX, and the Diamond Sound card.  The Diamond Sound card is the sound card shipped in our Multimedia Kits.
1.	Sonic Sound
The testing for this card has not been completed under the Windows 95 platform.
2.	Sonic Sound LX
The testing for this card has not been completed under the Windows 95 platform.
3.	Diamond Sound
The installation of the sound card under Windows 95 is virtually the same for all sound cards shipped in Diamonds’ Multimedia Kits.

a)	Installation
(1)	Installing the Diamond sound drivers and SNDINIT before installing Windows 95
(a)	Insure that the Sound card has been properly configured and is working in the DOS environment.
(b)	Install Windows 95.
(c)	The sound card will be auto-detected by Windows 95 and ready to work.
(2)	Installing Windows 95 and then installing the Diamond sound drivers and SNDINIT
(a)	Install Windows 95.
(b)	Restart the system and boot to DOS.  This can be accomplished by pressing the F8 key when the system is booting.
(c)	Once at a DOS prompt, run the Install utility for your Diamond Sound card.  
(d)	Choose the ‘Custom Configuration’ option.
(e)	At the ‘Is Microsoft Windows installed on your computer’ prompt, select ‘No’.
NOTE:  This option refers to Windows 3.1, not Windows 95.
(f)	For all other selections, use the default options.
(g)	At the completion of the installation, the system will be rebooted.  Again, press the F8 key to return to the DOS environment.  Run the SNDINIT utility and insure that the sound card is functioning properly
(h)	Reboot your system.  Allow Windows 95 to load.  
(i)	Run the ADD NEW HARDWARE from the Control Panel.  Then let Windows 95 search for new hardware.  At this time, Windows 95 will detect either a Sound Blaster Pro or Windows Sound System Emulation.  This will depend on the setting within the SNDINIT utility.
(j)	Install the floppy disk for your Diamond sound card.  From the START icon, select RUN.  Type A:\FINISH (or the appropriate floppy drive).
NOTE:  During installation, do not overwrite any files.  Use the SKIP option during installation of the drivers and applications.  Overwriting any of these files may cause your system to not function correctly. 
b)	Known Limitations
At this time, Diamond has seen the following issues with our sound cards:
(1)	Using Windows Sound System drivers
•	We have seen instances where the FM synthesis option is not available.  We are still investigating this issue.
(2)	Using Sound Blaster drivers
•	On some sound cards, we have noticed that there is no volume control for MIDI or CD-ROM, but Wave files are OK.
•	On the audio card used with the Mitsumi CD-ROM drive, when using the Media Player, the CD audio continues to play after closing the device or application.
•	On some sound cards, the CD audio recording is very low..
•	On some sound cards, MIDI plays fine but is missing some instruments.
(3)	Using Diamond Windows 3.1 Sound drivers
•	We have seen instances where the FM synthesis option is not available.  We are still investigating this issue.
•	On the audio card used with the Mitsumi CD-ROM drive, we have seen the volume change at random.  Also, the recording level for the microphone is poor.  Both of these issues are currently being looked into.  
C.	CD-ROM Drives
Diamond has shipped a variety of CD-ROM drives in our Multimedia kits.  For Windows 95, we have divided the testing into the proprietary CD-ROM interfaces and the non-proprietary interfaces. 

Test Results
The following CD-ROM drives have passed the preliminary testing under Windows 95 build 347 (M8).  If your CD-ROM drive is not listed, testing has not been completed at this time.
•	Sanyo 2x CD-ROM drive
•	Teac 4x CD-ROM drive
•	Mitsumi 4x CD-ROM drive - Model #FX-400
•	Toshiba 4x CD-ROM drive - Model #5302B
•	Diamond 4x CD-ROM drive
•	Hitachi 4x CD-ROM drive - Model #CDR-7730
D.	Video Capture Cards
1.	VideoStar
The VideoStar card has not been completely tested at this time.
E.	Audio / Telephony Cards
1.	TeleCommander 2500
The TeleCommander 2500 card has not been completely tested at this time.  Our test results do show that if you have installed the TeleCommander 2500 under Windows 3.1, and then upgrade to Windows 95, all the drivers and applications continue to operate correctly.
IV.	Troubleshooting Windows 95 Issues
If you are having problems running Windows 95, consider the following troubleshooting ideas:
1.	When installing Diamond utilities for an of our graphic, sound, or audio/telephony products, install to a directory using the standard MS-DOS naming convention.  This means {Filename}.{Extension}, where Filename is 8 characters or less, and the extension is 3 characters or less.  
2.	Consult the back of your manual for your Diamond product for basic troubleshooting tips.  Most of these tips are still true.
3.	There has been some instances when vertical lines or other garbage appears on the monitor after running the GO’95 utility in the Autoexec.bat file.  If you experience this problem, you can press the <ESC> key once (or another key) to clear this garbage.  There is no ill-effects of this garbage.
4.	Some of our graphic accelerators do not properly work when the Custom option is selected within the xMODE or GO’95 utility.  If this is the case for the graphic accelerator you own, we recommend using one of the predefined monitors.