1. Open Registry editor by typingregedit in Run prompt 2. Browse to the Registry Key HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Services\\CVirtA 3. Select the DisplayName to modify, and remove the leading characters from the value data upto "%;" i.e. - For x86, change the value data from something like "@oem8.inf,%CVirtA_Desc%;Cisco Systems VPN Adapter” to "Cisco Systems VPN Adapter” - For x64, change the value data from something like "@oem8.inf,%CVirtA_Desc%;Cisco Systems VPN Adapter for 64-bit Windows” to "Cisco Systems VPN Adapter for 64-bit Windows” - Try connecting again Hope this will help.