# Support

1. Know your model and serial number.
   The model number of the
   is
   . You can find your serial number on the package.

2. Go to the Support section of the USRobotics Web site at www.usr.com/support
   Many of the most common difficulties that users experience have been addressed in the FAQ and Troubleshooting Web pages for your
   .
   The Support Web pages also contain information on software and documentation updates.

3. Submit your technical support question using an online form, or contact the USRobotics Technical Support Department.

Country | Webmail | Voice
--- | --- | ---
United States & Canada | http://www.usr.com/emailsupport | (888) 216-2850

Country | Webmail | Voice
--- | --- | ---
Austria | www.usr.com/emailsupport/de | 07110 900 116
Belgium (Flemish) | www.usr.com/emailsupport/nl | 070 23 35 45
Belgium (French) | www.usr.com/emailsupport/be | 070 23 35 46
Czech Republic | www.usr.com/emailsupport/cz |
Denmark | www.usr.com/emailsupport/ea | 38323011
Finland | www.usr.com/emailsupport/ea | 08 0091 3100
France | www.usr.com/emailsupport/fr | 0825 070 693
Germany | www.usr.com/emailsupport/de | 0180 567 1548
Greece | www.usr.com/emailsupport/gr |
Hungary | www.usr.com/emailsupport/hu | 0180 567 1548
Ireland | www.usr.com/emailsupport/uk | 1890 252 130
Italy | www.usr.com/emailsupport/it | 800 979 266
Luxembourg | www.usr.com/emailsupport/be | 342 080 8318
Middle East/Africa | www.usr.com/emailsupport/me | +44 870 844 4546
Netherlands | www.usr.com/emailsupport/nl | 0900 202 5857
Norway | www.usr.com/emailsupport/ea | 23 16 22 37
Poland | www.usr.com/emailsupport/pl |
Portugal | www.usr.com/emailsupport/pt | 0 21 415 4034
Russia | www.usr.com/emailsupport/ru | 8 800 200 20 01
Spain | www.usr.com/emailsupport/es | 902 117964
Sweden | www.usr.com/emailsupport/se | 08 5016 3205
Switzerland | www.usr.com/emailsupport/de | 0848 840 200
Turkey | www.usr.com/emailsupport/tk | 0212 444 4 877
United Arab Emirates | www.usr.com/emailsupport/me | 0800 877 63
United Kingdom | www.usr.com/emailsupport/uk | 0870 844 4546

For current support contact information, go to: www.usr.com/emailsupport