Manufacturer/Support

America Online, Inc.
Voice: (800) 827-6364

America Online v3.0 for Windows:
DIP Switches: 3, 5, 8 DOWN (ON)

Start Windows and run SETUP.EXE off of your America Online CD or floppy 
disk. Allow the program to search your system's hardware and software. 
Once done, press "Install", or choose "Review" if you want to make 
changes to the default directory settings. After a few minutes, the program 
will finish installing the files. Click on "OK" to continue. To start 
America Online 3.0, click on the America Online 3.0 Double-Click to start 
icon under the America Online program group. Once the program is done 
updating the software, click "NO". Enter any access numbers and continue 
on. Next select your COM Port and baud rate.

After everything is configured, click on "Select Modem". Choose the 
modem closest to your own, and click on "OK":

If the software finds any discrepencies in your settings, it will inform 
you of the problem and give the opportunity to change them. Set things 
as needed if this happens. Click on "OK" and then "Continue".  The 
software will now call an 800 number and find your local access number. 
Once you have the numbers, the software will hang-up and call the 
selected access number and sign on.  

To make changes after the initial installation, start America Online, 
but do not connect. Click on "SETUP". Next select the profile/location 
you want to change and click on "Edit Location".

CHANGE PORT:  Click on "Setup Modem" and select "Modem Port" from the 
              button bar. Click on "OK" to save the changes.

CHANGE IRQ:   This is found in the Windows' Control Panel.

INIT STRING:  Click on "Setup Modem" and then "Edit Commands". The 
              software will save your current settings in a profile 
              called "Custom Modem Profile". The default should 
              work fine. This is the profile we used.
 
TERMINAL MODE: None.

Note:  If you find that the modem stops responding after changes are made
       to the settings, and you know they are accurate, try exiting the 
       program and going back into it.

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America Online v2.5 for Windows:
Dip Switches: 3,5,8 DOWN (ON) 

When the program first starts, select no to the first prompt.

Next, click on the appropriate com port and baud rate. Choose 19,200 for 
a 14.4k modem and 38,400 or higher for faster units.

Select your modem from the "Choose Modem" list. If one of the listed 
modems is not the exact model you own, then choose a U.S. Robotics modem 
that matches the same speed as your unit. Next, click on OK. The 
previous screen will come up again. Click on OK again. 

The next screen you will see is one for international users. If you are 
not an international user, click "Continue" to go on. 

The software should now dial into America Online and give you your local 
access numbers. After that, it will re-dial and connect to the system. 
You are now connected and ready to start using America Online.

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America Online v2.1 for Macintosh:
DIP Switches 1, 3, 5, 8 DOWN (ON) 

America Online software does not work well with FAXstf. It turns out to 
be a port issue between the two programs. Below is a workaround for this 
issue:

1. Open America Online v2.1. 
2. Select Open from the File menu. 
3. From the "show list", select CCL documents. 
4. Locate the SPRINTNET file. It is located in the ONLINE FILES folder. 
5. Open the file. 
6. Scroll down around 35 lines till you find the line that reads: 
   "CheckPort 19 ~PORT" 
7. Comment this line out by inserting an exclamation point(!) at the 
   beginning of the line. 
8. Save and close the file.

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America Online v1.1 rev. 38 for Windows:
DIP Switches: 3, 5, 8 DOWN (ON)

After you start the program, click on the "Setup" button. If you have 
more than one dial-up locate defined, choose the one you want to modify. 
Click on the "Setup Modem" button. 

CHANGE PORT: The port can be changed in the "Setup Modem" dialog box.

CHANGE IRQ: This is found in Windows Control Panel.

INIT STRING: Click on the "Edit Commands" button. Change the init string 
             to:  "AT&F&B1&H1&R2&A0&K3X6^M".

TERMINAL MODE: None 

In addition to the above changes, you will have to choose a modem type 
from the modem list in the "Setup Modem" dialog box. There is an option 
for a "Courier HST/Sportster 9600". Do not select it. You should choose 
the "Hayes compatible (error correcting)" modem option. There is nothing 
else that needs changing.