Upgrading your Sportster v.FC or v.34 Modem to 33.6k If you own a Sportster v.FC or Sportster v.34 modem, either for the PC or the Macintosh, you can upgrade to 33.6k! If you already have a 33.6k modem, request document 13015 to see the latest firmware available for your model. Depending on the modem you own, you may need to order the 33.6k Upgrade Kit, which includes a user-installable e-prom chip, or you can send your modem in and we will install it for you. Depending on your modem, it may be a simple software upgrade. To place your order, call either of the numbers below. If your product is listed below, scroll down to the section related to your product. If you find you need to call in, be sure to have your modem's serial number ready. Have you found that you have the latest firmware for your modem? Check out the x2 web site at http://www.usr.com/x2 to see if your product is eligible for the x2 Technology upgrade. Product List: Sportster Winmodem Sportster DSVD Sportster Vi Voice: 847/982-5151 BBS: 847/982-5092 Pricing: 33.6k upgrade Kit $24.95 Installation of Upgrade Kit (option l) $20.00 Shipping and Handling $5.00 Ordering through the BBS To place your order through the BBS, dial (847)982-5092 with your modem. Once logged in, type SPV34 at the main prompt and the system will prompt you along. Please have your credit card information ready. Upgrading the Winmodem To receive the Winmodem upgrade from 28.8k to 33.6k, or to receive the latest code revision, download WINM336.EXE from our BBS(847-982-5092), or ftp site(ftp.usr.com). Upgrading your Sportster DSVD Modem To upgrade your Sportster DSVD modem to 33.6k, download DSVD-SDL.EXE from our BBS(847-982-5092), or ftp site(ftp.usr.com). If you have already upgraded your DSVD modem to 33.6k then you do not need this file. To extract the code, copy DSVD-SDL.EXE into a temporary directory and type DSVD-SDL. The program will extract several files. Read the included README.1ST file for instructions on using the code to update your DSVD modem. Upgrading your Sportster Vi Modem The upgrade to 33.6k for the Sportster Vi is free. Look at your 16-digit serial number. If it starts with 00027900 then it can be upgraded. You need to call 847-982-5151, or fax (847-676-7314) in the following information to receive the upgrade: * First and last name * Complete phone number * Shipping address(street, city, state, zip) * Your modems 16 digit serial number * If you are faxing in the request, state on the fax that you are requesting the Sportster Vi 33.6k upgrade chip. The Sportster Vi and x2 Technology(see above for 33.6k upgrade information) The Vi product line was not built with the advanced technology architecture necessary to support the x2 protocol. Since the Vi product is an older architecture, and has been in the process of being discontinued since July of 1996, it is not suitable for the x2 environment. Other products, shipping after August 15, 1996 have been designed to support the x2 upgrade.