Digi WAN Firmware Recovery Procedure

Introduction
This documents outlines the procedure for recovering the firmware on the following products:
Digi Connect WAN
Digi Connect RG
Digi Connect VPN

Tools needed
Digi Connect device
PC or laptop
Serial Cable (crossover, DB-9 to DB-9)
Tool to connect 2 jumper pins
Firmware Image to be uploaded
TFTP server (can run on the above PC or laptop)

Procedure
1 Power off Digi Device.
2 Jumper pins 3 & 4 on the pin array right next to the LAN port. Pin 1 is the leftmost pin while pin 4 is the rightmost.

3 Connect the serial cable to the port on the Digi Connect marked “serial” or “console”. Then connect the other end of the serial cable to the laptop or PC.
4 From the computer connect to the serial port (i.e. Hyperterm). Use serial settings 9600 baud, 8 data bits, no parity, 1 stop bit, with no flow control.
5 Power up the Digi Device. You should see the POST menu appear on the terminal screen.

6 At the prompt press the 't' key to select the TFTP related options.
7 At the TFTP submenu press '2' to enter new TFTP related paramaters:

8 TFTP filename – Enter the name of the file you wish to load from the TFTP server to the Digi Connect.
IP address – Enter the ip address that you wish the Digi Connect will have during the firmware download.
Network Mask – Enter the the Network Mask that the Digi Connect will have during the firmware download.
Network Gateway – Enter the Network Gateway that the Digi Connect will use during the download.
Network TFTP server – Enter the IP address of the TFTP server here.

9 Press '3' to start the firmware download from the TFTP server to the Digi Connect device.

10 Upon completion a message will be display whether the procedure was successful or not.

11 Press the 'esc' key to get back into the main POST menu.
12 Press the '4' key to program the downloaded image into the Digi Connect device.

13 Upon receiving the completion message the firmware image should be loaded. Power cycle the unit and your done.