WINCE 
Being able to handle support cases which center around the Windows CE operating system and how it relates to our Development Kit.  

Level Proficiencies are defined further:
Level I: talking a customer through the basic setup of kit and running sample applications.
Level II: Being able to modify sample applications.  Being able to create some simple applications that do one or two things.
Level III:  Being able build complex applications from scratch.  Being able to understand and go through complex customer projects to help them debug it.


Meets Expectations:
Achieve level II Proficiency.  

Exceeds Expectations:
Achieve level III Proficiency.



PYTHON 
Being able to support customers that use our Python enabled products (examples, Connect Port X8, etc.).

Level I: talking a customer through the basic setup of kit and running sample applications.
Level II: Being able to modify sample applications.  Being able to create some simple applications that do one or two things.
Level III:  Being able build complex applications from scratch.  Being able to understand and go through complex customer projects to help them debug it.

Meets Expectations:
Achieve level II Proficiency. 

Exceeds Expectations:
Achieve level III Proficiency.




TRAINING SCOTT AND NEW HIRE
Training and Assisting more junior Embedded Support Personel.  Helping them grow and learn faster than they otherwise would so that they may become better support engineers.  

This includes covering concepts, talking about cases, training on new products and kits, and answering other related questions to company operations.


Meets Expectations:
spending on the average 4 hours/week with Embedded Support Personel

Exceeds Expectations:
spending on the average 6 hours/week with Embedded Support Personel




DEVELOP 4 APPLICATION/DOCUMENTS
Develop or write Applications and or Comprehensive Documents.  

Applications will be reasonably complex and can be in any language (Python, NETOS, WinCE, .NET) and will do something that customers will find useful.

Comprehensive Documents will be intended to more than a simple KBase.  They can be thought of as an involved Application Note.

The purpose of this goal is to stimulate a better understanding of our Development Kits and to record the knowledge for passing it on.

Meets Expectations:
Develop 4 Applications/Documents.  Examples of meeting this goal could be the following:
writing 3 applications and 1 document
writing 2 applications and 2 documents
etc.

Exceeds Expectations:
Develop 8 Applications/Documents.

1	wifi help document
2	python network/zigbee communication app
3	***winCE 6 app
4	??? - Wireless API test sample - ????



















 Title: Performance Management for Employees
Develop goals and metrics tied to business plan of department and company. Work with manager to add to, renegotiate and realign goals during the year as needed to respond to changes in the business. Solicit regular performance feedback from manager throughout the year.

Meets Expectations: Goals finalized and entered into system by agreed upon due date. Have a verbal mid-year review and an annual written performance review. 


Exceeds Expectations: Work with others to define and finalize goals that have cross-functional and/or company-wide impact. Goals are clearly defined and have two sets of metrics that define results in both quantitative and qualitative terms. Proactively manage goals by initiating goal review with managers and maintaining detailed notes about performance that result in the manager having access to all relevant and necessary information during the annual performance review. Goal review and performance note updates happen on a frequent basis.