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Microsoft Windows NT 4.0 Asynchronous Adapter Installation Microsoft Windows NT 4.0 Asynchronous Adapter Installation
NOTE: Before you install the new driver, make sure that you remove any drivers currently installed and reboot.
To remove the driver go to Control Panel/Network and remove the Digi board driver from the Adapters Tab.
Failure to do so may cause complications.
INSTALLING THE DRIVER:
There are 2 ways to install the driver, via the CD or from a downloaded
driver.
It is always recommended that you verify from the web site www.digi.com,
you are installing the latest driver.
1. Driver Download:
A. Make a new directory on the hard drive of the machine with the Digi board in it, (i.e.
c:\digi).
If the system is Intel place the downloaded driver
40000821-01_Z.exe file into this directory.
If system is Alpha then use the 4002063X.exe file.
B. Execute the file by double-clicking on the file name
(i.e. 4000821-01_Z.exe). The file will self-extract.
A folder will be created for your processor type (i.e., I386 (for Intel) or ALPHA).
C. Go to Start > Settings > Control Panel >
Network >Adapter Tab and choose one of the following:
a. If this is the
first time you have installed the driver, choose Add > Have Disk.
b. If you have
installed an earlier version of this driver, choose Update.
D. Enter the path to the i386 directory where the
driver is stored and then choose OK.
E. You will now see a list of Digi drivers. Select the appropriate
driver for your adapter type and follow the prompts.
Once you have completed the driver installation and rebooted, the Digi board is now ready for use.
1. CD Download:
A. From the CD, choose the operating system.
B. Choose the Hardware product name.
C. Choose the software or driver you wish to install.
D. Choose Install Software.
E. Follow the prompts.
F. Reboot your system if necessary.
TESTING YOUR NEWLY INSTALLED DIGI BOARD:
One of the simplest ways to insure your Digi board is working, is to start with a basic
test:
Make sure all other communication programs, (including RAS (Remote Access
Service), if opened) are closed. If your using Windows
NT 4.0 use the TTY.exe program with the following test. NOTE: Hyperterminal
will also work. The TTY.exe program can be downloaded from our web
site.
USING A MODEM TO TEST:
1. Open the Terminal program.
2. Select the com port representing the first
port on the Digi board (usually COM5).
3. Set the Baud rate to 9600 and leave all
other settings at the default. Click on the "ok"
button.
4. Now you'll be at a terminal prompt where you
can type ATZ. You should now see an "OK"
response from the modem.
If you can't see what you're typing it may be because your echo is turned off. Hit "Return" and type ATE1 and now you should see what you're typing and receive an "OK" response from the modem.
If you still don't see what you're typing, check all cabling for loose connections. When using the Digi "Octa" or "Quad" cable, make sure the end of the cable attached to the Digi card is seated properly. Try loosening the two thumbscrews and wiggling the cable until you feel a slight click, and then tighten the thumbscrews again (finger tighten only!) and try the test again.
USING THE DIGI LOOPBACK PLUG TO TEST:
If you're not using a modem, use the Digi Loopback
plug found in the shipping box and put it on the
first port (P1) on the Digi board.
1. Open the Terminal program.
2. Select the com port representing the first port
on the Digi board (usually COM5).
3. Now you'll be at a terminal prompt. Type any
string of characters.
If you can see what your typing, your Digi board is working properly.
TROUBLESHOOTING TIPS:
1. The most common cause of ISA driver failures is memory conflictions. Make sure that the memory
address (i.e. D0000) is not being used by another device. This will cause an error message in NT's
Event Viewer > System Log stating such a failure.
Most of today's computers use Pentium proccessors, that are slightly enhanced by using the Shadowing
feature in your system's BIOS. This feature is usually turned on by default and is the reason for most
memory contention problems that cause the Digi driver to fail upon load time. Turn this shadowing feature
off or disable the memory range that you're trying to load for the Digi driver.
2. The second most common cause of ISA driver failures is an incorrect I/O base address set in the Digi
driver. Make sure that the board's address (set via the dip switches on
the board) matches the drivers address setting. If this setting is incorrect, you will get an error in the Event Viewer
stating "wait confirmation failed".
3. The most common conflict for PCI driver failure is an IRQ conflict.
Digi's PCI adapters will share IRQs with other PCI devices. However,
sometimes, because another PCI device does not share the IRQ properly, it is
recommended that you assign an IRQ to the PCI slot in which the Digi PCI adapter
is installed. SCSI host cards (RAID, Adaptec, etc.) and Network adapters
are two examples of types of PCI devices which often will not share the IRQ with
other devices. To do this:
A. Make sure you are running the latest BIOS flash available for your system.
B. Boot into the BIOS and reserve an IRQ for the slot the Digi adapter is
installed in.
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