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EtherLite in 2000/XP FAQ EtherLite in 2000/XP FAQ
- What driver should I install for my EtherLite
product under Windows 2000/XP?
The latest driver can be downloaded at: http://supportold.digi.com/support/drivers/win2000/index-els.html
This is the RealPort driver for the EtherLite
products under Windows Windows 2000/XP.
- What firmware version should I install for my
EtherLite product under Windows 2000/XP?
The latest firmware can be downloaded at: http://supportold.digi.com/support/firmware/els/index.html
Download the RealPort firmware for the specific EtherLite product you have.
NOTE: Make sure you download the firmware for the RealPort
driver and NOT the Standard Driver.
- How do I assign an IP address to the EtherLite?
If you do not already have the DgIpServ utility, you can
download it from the following link:
http://supportold.digi.com/support/utilities/sts_els/.
The Filename
is
40002241_B.zip. Extract this zip file and run DgIpServ.exe.
NOTE: Do not plug the power cable into the EtherLite module at
this time.
NOTE: For step by step instructions go to the DgIpServ.exe
Guide.
A. Run DgIpServ.
B. Choose Store IP Settings and click Next.
C. Enter the MAC Address (last 6 digits). This will be on
a bar code sticker located on
the EtherLite. Click Next.
D. Enter the IP Address of the EtherLite and click Next.
E. Power-cycle the EtherLite and you should
see the message on the output screen
change.
F. Go to a command prompt and verify the IP Address has been
assigned by pinging it.
- How do I check the firmware version and
upgrade it?
If you do not already have the DgIpServ utility, you can
download it from the following link:
http://supportold.digi.com/support/utilities/sts_els/.
The Filename
is
40002241_B.zip. Extract this zip file and run DgIpServ.exe.
You will also need to download the verlog utility to check the current
firmware version. You can download it from the following link:
http://ftp.digi.com/support/utilities/sts_els/
NOTE: For step by step instructions go to the Firmware
Upgrade Guide.
A. Run Verlog.exe and enter the IP Address of the EtherLite to
verify the firmware version
you are currently running.
NOTE: You will need to make sure
you are running the RealPort firmware, if you are
loading the RealPort driver.
B. Download the proper firmware file and extract it into a
directory (i.e. digi) you will be
able to locate later.
C. Run DgIpServe.
D. Select Update firmware and click Next.
E. Locate the firmware file *.bin you downloaded. Select
the file and click Open.
F. Enter the MAC Address (last 6 digits). This will be on
a bar code sticker located on
the EtherLite. Click Next.
G. Enter the IP Address of the EtherLite and click Next.
H. Power-cycle the EtherLite.
I. It should say starting firmware update.
J. When it is done, it should say Transfer Complete! on the
Configuration Progress
screen.
K. You can rerun Verlog.exe to verify the version of the firmware has now
been upgraded.
- How do I install the driver under Windows
2000/XP?
For step by step instructions go to the Installation
Guide.
- I configured an IP Address for the EtherLite,
but the driver won't install.
Verify the firmware version on the EtherLite. You need to be
running at least firmware version 1.2 to install the Realport
driver. If you are not, you will need to upgrade the
firmware.
You can check the firmware version by downloading the verlog utility from the following link:
http://ftp.digi.com/support/utilities/sts_els/.
- I am having problems communicating to the
EtherLite.
Download BOOTPS.exe to determine if the EtherLite can be seen on
the network. You can download it from the following link:
http://ftp.digi.com/support/utilities/sts_els/
A. If you get the MAC Address back, you are setting the EtherLite
and should be able to assign and IP Address, Update the Firmware and
install the driver without any problem.
B. If you are not getting the MAC Address back, verify:
a. You are not running DHCP.
b. The system you are trying to get to the
EtherLite from, has a single NIC (Network Card). If there is
more then
one Network Card in the
machine, you will need to temporarily disable one.
c. You are on the same subnet (system and EtherLite).
d. Verify you are using a dumb 10mb hub. Some
switches and routers do not pass BOOTP requests and thus
you will not be able
to communicate to the EtherLite. NOTE: We have seen this
with some autosensing hubs as
well.
If BOOTPS.exe passes and you can assign an IP Address, but cannot load
the driver:
1. Verify that you are running the latest firmware (see #6).
2. Verify that you are not blocking socket 771 on the network or
firewall. This is the socket RealPort uses to talk to
the EtherLite.
- During firmware/IP Address changes, DGIPSERV
starts with "changing settings..." or "updating
firmware..." but nothing happens.
Make sure that when you power cycle the EtherLite you wait 10 seconds
to let the EtherLite properly shut down before
reconnecting the power cable.
- When I run verlog/rlogin and select run
statistics from the menu option, I get the following and need help
with some of the statistics being reported.
--- Ethernet Transmit Stats ---
total pkts 0008595545
underflow
0000000001
one retry 0000013250
late collis
0000000000
more retries 0000012440
deferred
0000079378
retry limit 0000000050
lost carrier
0000000000
defer limit 0000000000
--- Ethernet Receive Stats ---
total pkts
0009849030
runt pkts 0000000000
overflow
0000012988
collisions 0000000000
late collis
0000000000
jabber err 0000000000
fraiming err
0000000000
babble err 0000000000
fcs err
0000000000
missed pkts 0000004864
oversize pkt
0000000000
can't RCV 0000000000
no frames 0000000000
--- IP Receive Stats ---
total frames
0008158706
fragmented 0000000000
bad chksum
0000000000
reassembled 0000000000
bad address
0000563101
discarded 0000000000
___________________________________________________________
Deferred = Network was busy before Transmit.
Overflow = When we are not able to keep up with with the receive
string on the other network controller.
Bad Address = an IP packet was received that was not for us (like a
broadcast).
One retry = we started sending a packet and there was a collision.
More retries = This looks at a retransmit after the first collision,
this monitors collisions from 2nd through the 16th collision.
Retry Limit = the number of packets that have had more than 16
collisions. The packet is not sent again.
Missed Pkts = Due to overflow .
- The ON LED does not come on anymore.
Try to connect via Boot Console and reset the EtherLite using the
"reset" command:
http://supportold.digi.com/support/kbase/ta-inktomi.php/view/20020815130204/
If that doesn't work, you may need to send in the unit for repair
as the unit has been corrupted.
- I am having problems with this process or need
further assistance.
You can call our technical support staff at 952-912-3456 or email
us at support.wizards@digi.com
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