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Home > Support >kbase >
Datafire GO Pro Windows 95/98 and Windows NT FAQ
Datafire GO Pro Windows 95/98 and Windows NT FAQ Datafire GO Pro Windows 95/98 and Windows NT FAQ

NOTE: This document is for the DataFire GO PRO.  For drivers and information on the legacy DataFire GO see: http://supportold.digi.com/support/legacy/digi/drivers/

  1. Where can I obtain the latest drivers for the Datafire GO! Pro for Windows 95/98?
  2. Where can I obtain the latest drivers for the Datafire GO! Pro for Windows NT?
  3. How do you install the Datafire GO! Pro drivers from the CD under Windows 95/98?
  4. How do you verify that the Datafire GO! Pro is installed under Windows 95/98?
  5. How do you install the Datafire GO! Pro drivers from the CD under Windows NT?
  6. How do I update the Datafire GO! Pro firmware?
  7. What steps should I take to upgrade the driver currently installed for my Datafire GO! Pro product?
  8. How do I install the PSTN option for the Datafire GO! Pro card under Windows 95/98 from diskette?
  9. How do I install the GSM option for the Datafire GO! Pro card under Windows 95/98 from diskette?
  10. How do I install the ISDN option for the Datafire GO! Pro card under Windows 95/98 from diskette?
  11. How do I install the LAN option for the Datafire GO! Pro card under Windows 95/98 from diskette?
  12. How do I install the PSTN option for the Datafire GO! Pro card under Windows NT from diskette?
  13. How do I install the GSM option for the Datafire GO! Pro card under Windows NT from diskette?
  14. How do I install the ISDN option for the Datafire GO! Pro card under Windows NT from diskette?
  15. How do I install the LAN option for the Datafire GO! Pro card under Windows NT from diskette?
  16. Windows 95/98 does not recognize the Datafire GO! Pro card when inserted in the PCMCIA slot (i.e. PNP)
  17. After rebooting Windows 95 OEM Service Release 2 (OSR2 version 4.00.950 B) with the Ethernet portion of the Datafire GO! Pro card installed, the computer does not see the network.
  18. What are the minimum system requirements for installing the Datafire GO! Pro product?
  19. The analog and/or ISDN portions of the Datafire GO! Pro product are working fine, but GSM is not.
  20. With the GSM option for the Datafire GO! Pro product installed, when dialing a data number the phone dials, but after 5-20 seconds it disconnects.
  21. Whenever I try to dial out from the Datafire GO! Pro using a Motorola GSM phone, the phone powers off.
  22. What fax modes are supported by the Datafire GO! Pro product?
  23. How do I completely remove the Datafire GO! Pro driver from Windows 95/98?
  24. When updating the firmware for the Datafire GO! Pro in a Toshiba laptop you receive an error message "PCMCIA Card Loader Error - A timeout has occurred while waiting for PCMCIA card response".
  25. What is PCS (Personal Communications Services)?
  26. I want to use Multilink PPP with the Datafire GO! Pro, what do I need?
  27. I am having trouble getting the Datafire GO! Pro card to respond
  28. What BRI ISDN switch types does the Datafire GO! Pro support?
  29. Can the Datafire GO! Pro accept a two channel multilink PPP call under Windows 95/98?
  30. Where can I obtain provisioning information for the ISDN BRI line I will be using with the Datafire GO! Pro product?
  31. The Datafire GO! Pro product is not working properly with Lotus Notes.
  32. What firmware options are configurable for the Datafire GO! Pro?
  33. What cellular phone options are selectable for the GSM option of the Datafire GO! Pro?
  34. I am having trouble making an AOL connection over GSM with the Datafire GO! Pro.

  1. Where can I obtain the latest drivers for the Datafire GO! Pro for Windows 95/98 or Windows NT?

  2. The latest drivers for the Datafire GO! Pro for Windows 95/98 or Windows NT are downloadable from our web site:
    http://supportold.digi.com/support/drivers/win95/index-gopro.html
    The downloadable filename is 4001844C.exe
     
  3. Where can I obtain  the latest drivers for the Datafire GO! Pro for Windows NT?

  4. The latest drivers for the Datafire GO! Pro for Windows 95/98 or Windows NT are downloadable from our web site:
    http://supportold.digi.com/support/drivers/win95/index-gopro.html
    The downloadable filename is 4001844C.exe
     
  5. How do you  install the Datafire GO! Pro drivers from the CD under Windows 95/98?

  6. This procedure describes how to install the Datafire GO! Pro software under Windows 95/98:

    1. Shut down the computer
    2. Physically install the PC Card into a PCMCIA slot
    3. Turn the computer back on
    4. When the system detects the PC Card, follow the Windows prompts as follows:
        To select the source form the driver, choose: “Driver from disk provided by hardware     manufacturer.
        Insert the CD and then select the CD drive letter
    5. The software that enables PSTN (modem) support will now be installed.
    6. Before installing the ISDN option, be sure that Dial Up Networking 1.3 is installed.
    7. Begin installation of the Datafire GO! Pro ISDN/GSM/PCS/LAN software by running the SETUP.EXE program in the root directory of the CD.  This program will guide you through
    the installation of all the options you have purchased.
    NOTE:  It is important to run the loader program when prompted at the end of the installtion.  The loader program will update the Datafire GO! Pro firmware with the options you wish to install.
    8. When the program prompts you to reboot the system, select “Yes”.
     

  7. How do you  verify that the Datafire GO! Pro is installed under Windows 95/98?

  8. From Control Panel, select System, Device Manager.  Expand the Modem list.  Depending on the options you have installed, the following items will appear in the list:
    56K PC Card Caller ID
    SX128 Modem
    SX128 Modem PPP
    SX128 Modem V120
    SX128 Modem X75
    Verify that there are no exclamation points next to any of the devices in the list.
     
  9. How do you  install the Datafire GO! Pro drivers from the CD under Windows NT?

  10. Before you install the driver for Windows NT 4.0, you must physically remove all PCMCIA devices from your laptop computer, which includes undocking it
    from any docking station that you may use.   This action is required because of limitations in the support that Windows NT 4.0 provides for laptop computers.  Please
    note that because of the limitations in the operating system, the Datafire GO! Pro may not work in all models of laptops.

    1. Shut down the computer.
    2. Physically install the PC Card.
    3. Turn the computer back on.
    4. When the Windows NT 4.0 desktop is displayed, go into Control Panel, Modems.
    5. Click Add.
    6. In the new modem installation window, do NOT select The “Don’t detect my modem; I will select it from a list” option, then click Next.  A new screen informs you that
    a standard modem has been detected on COMx.
    7. Click Change, then Have Disk.  Windows NT then asks you for the PC Card installation disk.
    8. Insert the Datafire GO! Pro CD into the drive, then click OK.
    9. Select the PC Card modem then click Next.  A new screen informs you that the modem has been correctly configured.
    10. Click Finish.  The name of your modem will be displayed in the list of modems declared under Windows NT.
    11. Click Close to continue the installation procedure.  Windows NT then asks if you wish to configure remote network access for the PC Card.
    12. Click Yes, and then in the next window, click Add.
    13. Confirm installation of the PC Card peripheral by clicking OK, then click Continue.
    14. Restart your computer by clicking Yes.
    15. Begin the installation of the Datafire GO! Pro ISDN/GSM/PCS/LAN software by running the SETUP.EXE program that is located in the root directory of the CD.
    This program will guide you through the installation of all the options you have purchased.
    Note:  If your browser is not capable of displaying frames, the online documentation will not display when you select the “Yes, I want to read the documentation” option.
    16. When the installation process completes and the program prompts you to reboot the machine, select Yes.
     

  11. How do I  update the Datafire GO! Pro firmware?

  12. 1.  Select Programs, 56K PC Card, PC Card Loader.
    2.  Click Next.
    3.  Select the socket where the PCC 56K card is installed and click Next.
    4.  Select the firmware option you wish to upgrade to and click Next.
    5.  Click Next.
    6.  To load the new firmware file click Start.
    NOTE:  While the load is in progress, do not power off the system and
    do not remove the PCMCIA card from its slot.
    7.  Once the firmware is successfully updated, click Finish.
    8.  Remove and replace the PCMCIA card in its slot.
     
  13. What  steps should I take to upgrade the driver currently installed for my Datafire GO! Pro product?

  14. 1.  Run the PC Card Loader program and flash the firmware to a non LAN option, such
    as “k56flex + V90 PSTN/ISDN”.
    2.  Go to Control Panel, Add/Remove Programs.  Select the 56K PC Card
    and click Remove.
    3.  Restart the system and follow the installation steps provided for the media you
    are installing the driver from (CD or floppy).
     
  15.   How do I  install the PSTN option for the Datafire GO! Pro card under Windows 95/98 from diskette?

  16. NOTE:  Be sure that the Datafire GO! Pro firmware has not been
    previously updated.  If so, be sure to flash the Datafire
    GO! Pro firmware to a non LAN option before following these
    steps.

    1.  Shutdown the system.
    2.  Install the Datafire GO! Pro card.
    3.  Restart the system.
    4.  Once the Add New Hardware Wizard detects a Standard PCMCIA
    modem, click Next.
    5.  Insert Disk 1 of the PSTN floppy disk set.
    6.  Select "Search for the best driver for your device " and
    click Next.
    7.  Select "Floppy Disk Drives" and click Next.
    8.  Click Next.
    9.  Click Finish.
    10.  To access the Datafire GO! Pro PSTN modem properties,
    use the Control Panel, Modem icon.  The modem is installed
    as 56K PC Card Caller ID.
    NOTE:  Online technical manuals for each option installed, in the
    language you selected during installation, are located in the Start,
    Programs, 56K PC Card folder.
     

  17. How do I  install the GSM option for the Datafire GO! Pro card under Windows 95/98 from diskette?
  18. 1.  Insert Disk 1 of the GSM floppy disk set.
    2.  Run Setup.
    3.  Select the language (English, French, or German).
    4.  From the 56K PC Card Setup window, click Next.
    5.  To install to the specified folder, click Next.
    6.  Select the components (56K PC Card Firmware Update,
    56K PC Card Help Files, GSM Upgrade Kit) to install and
    click Next.
    7.  Select the program folder name and click Next.
    8.  Click Next.
    9.  Insert Disk 2 of the GSM floppy disk set and click OK.
    10.  Insert Disk 3 of the GSM floppy disk set and click OK.
    11.  Insert Disk 4 of the GSM floppy disk set and click OK.
    12.  Select NOT to read the documentation and click Finish.
    13.  Select Programs, 56K PC Card, PC Card Loader.
    14.  Click Next.
    15.  Select the socket where the PCC 56K card is installed and click Next.
    16.  Select the firmware option you wish to upgrade to (with the
    appropriate cellular phone model) and click Next.
    17.  Click Next.
    18.  To load the new firmware file click Start.
    NOTE:  While the load is in progress, do not power off the system and
    do not remove the PCMCIA card from its slot.
    19.  Once the firmware is successfully updated, click Finish.
    20.  Remove and replace the PCMCIA card in its slot.
    NOTE:  Online technical manuals for each option installed, in the
    language you selected during installation, are located in the Start,
    Programs, 56K PC Card folder.
     

  19. How do I  install the ISDN option for the Datafire GO! Pro card under Windows 95/98 from diskette?

  20. 1.  Insert Disk 1 of the ISDN floppy disk set.
    2.  Run Setup.
    3.  Select the language (English, French, or German).
    4.  From the 56K PC Card Setup window, click Next.
    5.  To install to the specified folder, click Next.
    6.  Select the components (56K PC Card Firmware Update,
    56K PC Card Help Files, ISDN Upgrade Kit) to install and
    click Next.
    7.  Select the program folder name and click Next.
    8.  Click Next.
    9.  Insert Disk 2 of the ISDN floppy disk set and click OK.
    10.  Insert Disk 3 of the ISDN floppy disk set and click OK.
    11.  Insert Disk 4 of the ISDN floppy disk set and click OK.
    12.  Insert Disk 5 of the ISDN floppy disk set and click OK.
    13.  Select NOT to read the documentation, and select to run the PC Card Loader and click Finish.
    14.  Click Next.
    15.  Select the socket where the PCC 56K card is installed and click Next.
    16.  Select the firmware option you wish to upgrade to and click Next.
    17.  Click Next.
    18.  To load the new firmware file click Start.
    NOTE:  While the load is in progress, do not power off the system and
    do not remove the PCMCIA card from its slot.
    19.  Once the firmware is successfully updated, click Finish.
    20.  Select Yes to restart the computer and click Finish.
    21.  Remove the floppy disk from the drive.
    22.  Once the system restarts, you may access the Datafire GO! Pro
    ISDN setup program (SX128 Communications Manager) to control MSN
    numbers, TAPI and CAPI configuration by clicking on the SX128 icon
    (in the tray area of the toolbar) or by selecting Start, Programs,
    56K PC Card, ISDN Setup.
    NOTE:  If you are installing the TAPI software you will also need
    to use the Microsoft ISDN Configuration Wizard to control switch
    types, directory numbers and SPIDs (in North America).  You may
    access the wizard from Start, Programs, Accessories, Communications
    (Windows 98) or ISDNTools (Windows 95).  You must install the Datafire
    GO! Pro TAPI software before using the Microsoft ISDN Configuration
    Wizard in order for the wizard to recognize the PC Card.

    NOTE:  Online technical manuals for each option installed, in the
    language you selected during installation, are located in the Start,
    Programs, 56K PC Card folder.
     

  21. How do I  install the LAN option for the Datafire GO! Pro card under Windows 95/98 from diskette?

  22. 1.  Insert Disk 1 of the LAN floppy disk set.
    2.  Run Setup.
    3.  Select the language (English, French, or German).
    4.  From the 56K PC Card Setup window, click Next.
    5.  To install to the specified folder, click Next.
    6.  Select the components (56K PC Card Firmware Update,
    56K PC Card Help Files, Network Upgrade Kit) to install and
    click Next.
    7.  Select the program folder name and click Next.
    8.  Click Next.
    9.  Insert Disk 2 of the LAN floppy disk set and click OK.
    10.  Insert Disk 3 of the LAN floppy disk set and click OK.
    11.  Insert Disk 4 of the LAN floppy disk set and click OK.
    12.  Select NOT to read the documentation, and select
    to run the PC Card Loader and click Finish.
    13.  Click Next.
    14.  Select the socket where the PCC 56K card is installed and click Next.
    15.  Select the firmware option you wish to upgrade to and click Next.
    16.  Click Next.
    17.  To load the new firmware file click Start.
    NOTE:  While the load is in progress, do not power off the system and
    do not remove the PCMCIA card from its slot.
    18.  Once the firmware is successfully updated, click Finish.
    19.  To access the Datafire GO! Pro ethernet adapter properties,
    use the Control Panel, Network icon.  The adapter is installed as
    56K PC Card + Ethernet companion (NIC).
    NOTE:  Online technical manuals for each option installed, in the
    language you selected during installation, are located in the Start,
    Programs, 56K PC Card folder.
     
  23. How do I  install the PSTN option for the Datafire GO! Pro card under Windows NT from diskette?

  24. NOTE:  Be sure that the Datafire GO! Pro firmware has not been
    previously updated.  If so, be sure to flash the Datafire
    GO! Pro firmware to a non LAN option before following these
    steps.

    1.  Shutdown the system.
    2.  Install the Datafire GO! Pro card.
    3.  Restart the system.
    4.  Insert Disk 1 of the PSTN floppy disk set.
    5.  Run Setup.
    6.  Select the language (English, French, or German).
    7.  From the 56K PC Card Setup window, click Next.
    8.  To install to the specified folder, click Next.
    9.  Select the component (56K PC Card Help Files) to install and
    click Next.
    10.  Select the program folder name and click Next.
    11.  Click Next.
    12.  Select NOT to read the documentation and click Finish.
    13.  To access the Datafire GO! Pro PSTN modem properties,
    use the Control Panel, Modem icon.  The modem is installed
    as 56K PC Card Caller ID.
    NOTE:  Online technical manuals for each option installed, in the
    language you selected during installation, are located in the Start,
    Programs, 56K PC Card folder.
     

  25. How do I  install the GSM option for the Datafire GO! Pro card under Windows NT from diskette?

  26. 1.  Insert Disk 1 of the GSM floppy disk set.
    2.  Run Setup.
    3.  Select the language (English, French, or German).
    4.  From the 56K PC Card Setup window, click Next.
    5.  To install to the specified folder, click Next.
    6.  Select the components (56K PC Card Firmware Update, 56K PC Card Help Files, GSM Upgrade Kit) to install and click Next.
    7.  Select the program folder name and click Next.
    8.  Click Next.
    9.  Insert Disk 2 of the GSM floppy disk set and click OK.
    10.  Insert Disk 3 of the GSM floppy disk set and click OK.
    11.  Insert Disk 4 of the GSM floppy disk set and click OK.
    12.  Select NOT to read the documentation and click Finish.
    13.  Select Programs, 56K PC Card, PC Card Loader.
    14.  Click Next.
    15.  Select the socket where the PCC 56K card is installed and click Next.
    16.  Select the firmware option you wish to upgrade to (with the
    appropriate cellular phone model) and click Next.
    17.  Click Next.
    18.  To load the new firmware file click Start.
    NOTE:  While the load is in progress, do not power off the system and
    do not remove the PCMCIA card from its slot.
    19.  Once the firmware is successfully updated, click Finish.
    20.  Remove and replace the PCMCIA card in its slot.
    NOTE:  Online technical manuals for each option installed, in the
    language you selected during installation, are located in the Start,
    Programs, 56K PC Card folder.
     
  27. How do I  install the ISDN option for the Datafire GO! Pro card under Windows NT from diskette?

  28. 1.  Insert Disk 1 of the ISDN floppy disk set.
    2.  Run Setup.
    3.  Select the language (English, French, or German).
    4.  From the 56K PC Card Setup window, click Next.
    5.  To install to the specified folder, click Next.
    6.  Select the components (56K PC Card Firmware Update, 56K PC Card Help Files, ISDN Upgrade Kit) to install and click Next.
    7.  Select the program folder name and click Next.
    8.  Click Next.
    9.  Insert Disk 2 of the ISDN floppy disk set and click OK.
    10.  Insert Disk 3 of the ISDN floppy disk set and click OK.
    11.  Insert Disk 4 of the ISDN floppy disk set and click OK.
    12.  Insert Disk 5 of the ISDN floppy disk set and click OK.
    13.  Select NOT to read the documentation, and select to run the PC Card Loader and click Finish.
    14.  Click Next.
    15.  Select the socket where the PCC 56K card is installed and click Next.
    16.  Select the firmware option you wish to upgrade to and click Next.
    17.  Click Next.
    18.  To load the new firmware file click Start.
    NOTE:  While the load is in progress, do not power off the system and
    do not remove the PCMCIA card from its slot.
    19.  Once the firmware is successfully updated, click Finish.
    20.  Select Yes to restart the computer and click Finish.
    21.  Remove the floppy disk from the drive.
    22.  Once the system restarts, you may access the Datafire GO! Pro
    ISDN setup program (SX128 Communications Manager) to control MSN
    numbers, TAPI and CAPI configuration by clicking on the SX128 icon
    (in the tray area of the toolbar) or by selecting Start, Programs,
    56K PC Card, ISDN Setup.
    NOTE:  If you are installing the TAPI software you will also need
    to use the Microsoft ISDN Configuration Wizard to control switch
    types, directory numbers and SPIDs (in North America).  You may
    access the wizard from Start, Programs, Accessories, Communications
    (Windows 98) or ISDNTools (Windows 95).  You must install the Datafire
    GO! Pro TAPI software before using the Microsoft ISDN Configuration
    Wizard in order for the wizard to recognize the PC Card.

    NOTE:  Online technical manuals for each option installed, in the
    language you selected during installation, are located in the Start,
    Programs, 56K PC Card folder.
     

  29. How do I  install the LAN option for the Datafire GO! Pro card under Windows NT from diskette?

  30. 1.  Insert Disk 1 of the LAN floppy disk set.
    2.  Run Setup.
    3.  Select the language (English, French, or German).
    4.  From the 56K PC Card Setup window, click Next.
    5.  To install to the specified folder, click Next.
    6.  Select the components (56K PC Card Firmware Update,
    56K PC Card Help Files, Network Upgrade Kit) to install and
    click Next.
    7.  Select the program folder name and click Next.
    8.  Click Next.
    9.  Insert Disk 2 of the LAN floppy disk set and click OK.
    10.  Insert Disk 3 of the LAN floppy disk set and click OK.
    11.  Insert Disk 4 of the LAN floppy disk set and click OK.
    12.  Select NOT to read the documentation, and select
    to run the PC Card Loader and click Finish.
    13.  Click Next.
    14.  Select the socket where the PCC 56K card is installed and click Next.
    15.  Select the firmware option you wish to upgrade to and click Next.
    16.  Click Next.
    17.  To load the new firmware file click Start.
    NOTE:  While the load is in progress, do not power off the system and
    do not remove the PCMCIA card from its slot.
    18.  Once the firmware is successfully updated, click Finish.
    19.  To access the Datafire GO! Pro ethernet adapter properties,
    use the Control Panel, Network icon.  The adapter is installed as
    56K PC Card + Ethernet companion (NIC).
    NOTE:  Online technical manuals for each option installed, in the
    language you selected during installation, are located in the Start,
    Programs, 56K PC Card folder.
     
  31. Windows 95/98 does not recognize the Datafire GO! Pro card when inserted in the PCMCIA slot (i.e., plug and play).

  32. To enable Windows 95/98 plug and play support for PCMCIA cards, run the PCMCIA
    wizard by double clicking on the PCMCIA icon in Control Panel.  The PCMCIA wizard comments out any real-mode PC Card drivers in the AUTOEXEC.BAT
    and CONFIG.SYS files and enables 32-bit Windows 95/98 support for PCMCIA sockets.
     
  33. After rebooting Windows 95 OEM Service Release 2 (OSR2 version 4.00.950 B) with the  Ethernet portion of the Datafire GO! Pro card installed, the computer does not see the network.

  34. Disable Windows 95 OSR2 power management by performing the following steps:

        1.  Remove the Datafire GO! Pro card from the PCMCIA socket.
        2.  Restart the computer.
        3.  When you see the "Starting Windows 95" message, press the F8 key.
        4.  Choose "Safe Mode" from the Startup menu.
        5.  Go to Control Panel, Power.
        6.  Select the PC Card Modem tab.
        7.  Uncheck the "Turn off PC Card modem when not in use" box.
        8.  Click Apply.
        9.  Click OK.
       10.  Shut down and then restart the computer normally.
     

  35. What are the  minimum system requirements for installing the Datafire GO! Pro product?

  36. A 486 laptop with a 60 mHz processor and 8 MB RAM.
     
  37. The  analog and/or ISDN portions of the Datafire GO! Pro product are working fine, but GSM is not.

  38. Verify that the firmware installed for the Datafire GO! Pro support GSM.  Access
    the Datafire GO! Pro analog modem through Hyperterminal.  Send an "AT*I" command to the modem and verify that the firmware listed in the response includes GSM.  If it does not,
    run the PC Card Loader to flash the card with a firmware option that includes GSM support.
     
  39. With the  GSM option for the Datafire GO! Pro product installed, when dialing a data number the phone dials, but after 5-20 seconds it disconnects.

  40. Try the following:

        1.  Check the quality of the GSM network - do voice calls work properly?
        2.  Run Hyperterminal.
        3.  Send an "AT*I" command to the analog modem.
        4.  Verify that the firmware listed in the response includes GSM support.
        5.  Send "ATS95=44" to the modem and then try dialing the same number again.
             Also try another number, such as the number of an ISP, for example.
        6.  If this fails, send "AT&F&WZ" to reinitialize the Datafire GO! Pro, then try to dial a
            data number again.
     

  41. Whenever I try to  dial out from the Datafire GO! Pro using a Motorola GSM phone, the phone powers off.

  42. This may be caused by one of the following reasons:

    1.  The Motorola GSM phone only recognizes PC Cards during its power on procedure.   You must switch off the Motorola GSM phone before you plug it into the Datafire GO! Pro card.  Once the Motorola GSM phone is plugged into the Datafire GO! Pro card, power the phone on and try to dial out again.

    2.  Motorola GSM phones power off automatically when PC Cards are switched off by the system for energy saving (under Windows 95 OSR2).  You must disable the energy saving function of the system to avoid this problem.  Go to Control Panel, Power.  Select the PC Card Modem tab.  Uncheck the "Turn off PC Card Modem when not in use" box.
     

  43. What  fax modes are supported by the Datafire GO! Pro product?

  44. Fax class 1 and Fax class 2 are supported by the Datafire GO! Pro product.
     
  45. How do I  completely remove the Datafire GO! Pro driver from Windows 95/98?

  46. First go to Control Panel, Add/Remove Programs and remove the 56K PC Card option.  Then go to Windows Explorer.  Go to the /Windows/Inf directory and remove the following files if the are present:

        drvdata.bin
        drvidx.bin
        ethgen.inf
        mdmgen.inf

    Shut down the system and remove the PC Card.
     

  47. When  updating the firmware for the Datafire GO! Pro in a Toshiba laptop you receive an error message "PCMCIA Card Loader Error - A timeout has occurred while waiting for PCMCIA card response".

  48. Follow these steps to correct this problem:

    1.  Go to Start, Programs, Toshiba Utilities, Hardware Setup, Hardware Options, PC Card.

    2.  Change the "PC Card Controller Mode" from "Auto Selected" to "PCIC Compatible"

    3.  Reboot the system.
     

  49. What is  PCS (Personal Communications Services)?

  50. PCS is a new form of digital wireless communications.  PCS systems operate on a higher
    and broader portion of the radio frequency spectrum than current cellular networks.  PCS operates in 140 mHz of spectrum between 1850 and 1990 mHz.  Cellular occupies only 50 mHz between 824 to 849 and 869 to 894 mHz.  PCS networks can efficiently handle several times the call capacity of cellular.  Because PCS is 100 percent digital, voice quality on a PCS phone is exceptional - clear, crisp, and free of interference and cross talk.
     
  51. I want to use  Multilink PPP with the Datafire GO! Pro, what do I need?

  52. You will need Dial up Networking version 1.3 or higher.
     
  53. I'm having  trouble getting the Datafire GO! Pro card to respond.

  54. There is probably some kind of device conflict with the system.  Check the following:

    1. Check for Infrared devices.  If they exist, Disable them.
    2. Check the device status within the Device Manager.  If all of the devices show “Working Properly” then check for any possible IRQ or Port conflicts with other defined devices, e.g., other modems, COM ports, or NICs.
    3. Check for EMM386 exclude statements within the system.ini file or within the config.sys file.  If there are any exclude statements, remove them, restart the system and try to configure the card again.
    4.  Under Windows NT, you must physically remove all PCMCIA devices from
    your laptop, which includes undocking it from any docking stations.  This action
    is required because of the limitations in support that Microsoft Windows NT provides for
    laptops.  Please note that because of the limitations of Windows NT, the Datafire
    GO! Pro may not work in all models of laptops.

    If the above suggestions do not resolve the issue, forward your system and device summary to Digi Tech Support.

    For Windows 95/98:

    First, go into Control Panel, Printers, and Add a new Printer.  Click Next, then select Local Printer and click Next.  From the list of Manufacturers, select "Generic".  From the new list of printers displayed, select "Generic/Text Only" and click Next.  From the list of Available Ports displayed, select "FILE:  Creates a file on a disk" and click
    next.  Do not select this as your default printer (click next).  Its not necessary to print a test page (click next and finish).  A new printer icon for this printer will be displayed.

    Now, go back to Control Panel, System, Device Manager and select Print.  Select "All Devices and System Summary" but leave the "Print to file" checkbox clear.  Select Setup.  Select Specific Printer.  In the pulldown list a new option will be displayed "Generic/Text Only on FILE:"  Select that and click OK, OK.  A window will display allowing you to select a name for this file.  Forward this file along with your system.ini, win.ini, autoexec.bat, config.sys files and your case number to support@digi.com.

    For Windows NT:

    First, go into Control Panel, Printers, and Add a new Printer.  Select My Computer and then
    click Next.  From the list of Available Ports displayed, select "FILE:" and click Next.   From the list of  Manufacturers, select "Generic".  From the new list of printers displayed, select "Generic/Text Only" and click Next.   Select this as your default printer and
    click Next.  It is not necessary to share this printer (click next).  It is not necessary to print a test page (click "No" and finish).  A new printer icon for this printer will be displayed.

    Now, go to Programs, Administrative Tools, Windows NT Diagnostics. Select "Print".  Under "Scope", select "All Tabs".  Under "Detail Level", select "Complete".
    Under "Destination", select "Default Printer".  A window will display allowing you to select a name for this file.  Forward this file along with your case number to
    support@digi.com.

    After this is complete, go back to Control Panel, Printers and reassign your normal default printer.
     

  55. What  BRI ISDN switch types does the Datafire GO! Pro support?

  56. ETSI, NI-1, 5ESS, and DMS100.
     
  57. Can the  Datafire GO! Pro accept a two channel multilink PPP call under

  58. Windows 95/98?
    No.  Windows 95/98 only supports two channel calls for dial out connections.
     
  59. Where can I obtain  provisioning information for the ISDN BRI line I will be using with the Datafire GO! Pro product?

  60. The provisioning sheets may be downloaded from our ftp site:  ftp://ftp.digi.com/support/appnotes/isdn
    The downloadable filename is BRIPROV.TXT.
     
  61. The  Datafire GO! Pro product is not working properly with Lotus Notes.

  62. Lotus has developed a special MDM file for use with Notes and the Datafire GO! Pro product.  This file is downloadable from our ftp site. The downloadable filename is GOPROMDM.exe.  The file is downloadable from ftp://ftp.digi.com/support/drivers/win95/released/isdn.
     
  63. What  firmware options are configurable for the Datafire GO! Pro?

  64. K56Flex + V90 PSTN/ISDN
    K56Flex + V90 PSTN/ISDN/LAN
    V90 PSTN/ISDN/GSM
    V90 PSTN/ISDN/GSM/LAN
    K56Flex PSTN/ISDN/GSM
    K56Flex PSTN/ISDN/GSM/LAN
     
  65. What  cellular phone options are selectable for the GSM option of the Datafire GO! Pro?

  66. Motorola Startac/SLIMLite
    Motorola 8700/8400/d460
    Ericsson Series 3, 6, 7, 8
    Nokia 2110
    Nokia 8110/3110/3810
    Siemens S10
    Siemens S4
    Sony CMD-X2000
    Sony CMD-X1000
    Sony Z1
     
  67. I am having  trouble making an AOL connection over GSM with the Datafire GO! Pro.

  68. Issue the following command to the Datafire GO! Pro:
          AT&FE0V1&C1&D2S95=45S0=0^M
     
 

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