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The Windows NT Event Viewer displays an error message: "BIOS image failed to load"
The Windows NT Event Viewer displays an error message: "BIOS image failed to load"
Symptom: The Windows NT Event Viewer displays the error message "BIOS image failed to load".
Cause: The most likely cause is a memory address conflict with another device or a memory related configuration problem.
Solutions:
Verify that the memory address chosen does not conflict with any other devices in the system.
If the system is an ISA machine, verify that shadowing is disabled in the system board's BIOS for the memory range which was selected during driver installation. Also, there may be an option to reserve a block of memory for use by a legacy ISA adapter. If the option exits, it is important to reserve the memory address and also to reserve the correct memory block size.
If the system is an EISA machine, verify that the board has been configured in the system's EISA configuration utility, and that the settings chosen in the ECU match the settings chosen when the driver was configured. Be sure that a Digi supplied EISA configuration file was used.
If the system is a MCA machine, verify that the board has been configured with the reference diskette for the system, and that the settings chosen match the settings chosen when the driver was configured.
If there are no known memory conflicts, and shadowing has been disabled, run the DOS diagnostic for the Digi product to verify the integrity of the hardware.
Related Information:
http://supportold.digi.com/support/techsupport/nonunix/winnt/ntfaq.html
http://ftp.digi.com/support/utilities/eisa_cfg/
http://ftp.digi.com/support/utilities/mc_adf/
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