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Using the AccelePort RAS 4/8 with VSI Fax Using the AccelePort RAS 4/8 with VSI Fax
Symptom:
I am receiving Fax transmission errors when using VSI Fax with the Digi AccelePort RAS product. However, faxing works fine when using the standard com ports.
Cause:
The Digi AccelePort RAS 4.8 supports Class 2 and 2.0 faxing. You need to disable Class 2.0 for it to work with VSI Fax.
Solution:
1. Make sure you are running the latest driver and firmware available
for the Digi AccelePort RAS product.
2. Look for the file c2modems.ini in the following directory:
C:Program FilesVSIFaxServerlib
Within this file is a section as follows:
[Digi International modems];
--------------------------------------
mfg-pattern = "Digi International"
add the following command string: disable-class-2.0=true
It should now look
like:
[Digi International modems];
-------------------------------------
mfg-pattern = "Digi International"
disable-class-2.0=true
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