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32-bit communications programs use the wrong modem.
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32-bit communications programs use the wrong modem.
32-bit communications programs use the wrong modem. 32-bit communications programs use the wrong modem.

Symptom:

If you install two identical modems in Windows 95 and then try to use the second modem with a 32-bit communications program that supports the Telephony Application Programming Interface (TAPI), the first modem may be used instead.

Cause:

  • The problem occurs if both modems are identified and installed as the same model. The registry entries for all modems that are installed in Windows 95 include a value called HardwareID. When you install two identical modems, the HardwareID value is the same for both modems. When this occurs, Windows 95 is unable to distinguish between the two modems and uses the one that was installed first.

Solutions:

  • To work around this problem, remove the second modem and then reinstall it as a different model. To do so, follow the steps at the URL listed below.

 

Related Information:

  • http://ftp.digi.com/support/techsupport/nonunix/dos/faqdos.htm#two%20identical%20modems%20in%20Windows%2095

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