Products Applications Support Partners News About Digi Where to Buy
   
 
 
Technical Support

drivers
firmware upgrades
FAQs
product documentation
cabling
support tools
legacy products
about digi support
knowledge base
online support request
support feedback
support feedback
FTP site
inside out networks
 
 
I have phantom serial ports in Windows XP. How can I remove them?
www.digi.com
  Advanced Search
Product Selector
     
  Technical Support
Drivers

Firmware Upgrades

FAQs

Product Documentation

Cabling

Support Tools

Legacy Products

About Digi Support

Knowledge Base

Online Support Request

FTP Site



Related Links
Inside Out Networks


 
Solutions Partners Support and Training Corporate Info Where to Buy Order Where to Buy Site Map Contact Us
Home > Support >kbase >
I have phantom serial ports in Windows XP. How can I remove them?
I have phantom serial ports in Windows XP. How can I remove them? I have phantom serial ports in Windows XP. How can I remove them?

The first step of removing the phantom ports is to remove all non-standard COM ports (remove any Multi-port serial adapters from the device manager).

Most likely there are leftover entries in the registry. You can run regedit to remove the extra entries.

  • NOTE: make a backup of the registry prior to taking any of the following steps. You edit the registry at your own risk.

    Run regedit. Go to: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCOM Name Arbiter

    Your system probably has:

  • The Data field of COMDB = “FF FF FF 03…” or something similar.

    It should have:

  • COMDB = “03 00 00 00…”, if you have 2 built-in serial ports (or “01 00 00 00” if you only have one built-in COM port).
  • NOTE: 03 in binary is 0000 0011 so the lowest bit set (the “1” on the right) means COM1 is in use, and the bit to its left, in the 2 position, means COM2 is set.

    You will also want to clean keys for any non-standard serial ports from these places:

  • HKEY_LOCAL_MACHINEHARDWAREDEVICEMAPSERIALCOMM
  • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPorts

    You should be able to power down and reinstall the Digi adapter if it had been removed from the system. If it is installed, reboot the system. The adapter should be redetected and the driver installed. The com ports should now default to start at COM3 (or COM2 with only one built-in serial).  

  • solutions | partner programs | corporate info | support and training | where to buy
    site map | contact us | press releases |
    events | promotions | advertising

    Copyright © 1996-2001 Digi International. All rights reserved.

    products | applications | support | partners | news | about Digi | where to buy | contact us | site map

    Copyright © 1996-2002 Digi International. All rights reserved.



    Contact Us Site Map Product Selector Digi Homepage