### Windows 95/98 Problems and Solutions

#### Problem

When I attempt to install an adapter, the Add New Hardware wizard displays a warning dialog box which says "You are using other hardware that conflicts with the hardware you are trying to install." This is displayed during the installation at the point when you would normally expect the assigned hardware resources to be displayed.

#### Causes/Solutions

Other devices in the system are configured to use the same resource(s) that your adapter needs (for example, a specific memory location).

Continue the software installation. Then start the Hardware Conflict Troubleshooter. The Troubleshooter will offer suggestions on how to resolve the conflict by using the Device Manager. You may need to:

- Disable a conflicting device to free up its resource, or

- Rearrange the resources used by one or more of the devices to free up resources needed by your adapter. For example, if you are using a 32K adapter, you may need to rearrange the memory assigned to other adapters in order to have a 32K block of memory available for your adapter.

#### Problem

When I attempt to open a Digi port, I get an error message stating that the device driver initialization failed.

#### Causes/Solutions

- The configuration of the device driver may not match the configuration of the adapter. Make sure that the I/O port address assigned by Windows matches the address set on the ISA adapter's DIP switches. To view and modify the assigned I/O port, use the System Device Manager. Highlight the Digi adapter entry. Select Properties, then display the Resources property page.

- Verify that the assigned resources don't conflict with the resources of another device. To view the resources in use in the system, start the System Device Manager. Highlight the Computer entry and click on Properties. Use the buttons to view the assigned IRQs, I/O ports and memory addresses.

- Try reconfiguring the port for a different memory address. To modify an assigned resource, use the System Device Manager. Highlight the Digi adapter entry and click on Properties. Use the Resources property page to change the configured memory address. Be sure to reboot after making a change in order for the change to take effect.

- Try disabling the IRQ. To modify an assigned resource, use the System Device Manager. Highlight the Digi adapter entry and click on Properties. Use the Resources property page to change the configured IRQ. Change the basic configuration to Basic Configuration 1. If you no longer receive the error message, the selected IRQ may have been in conflict with another device. Either leave the IRQ disabled, or try a different IRQ. Be sure to reboot after making a change in order for the change to take effect.

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