### Resetting the Modem

Use this procedure to reset the modem if you are not able to connect to the modem or if it gets disconnected in an abnormal way.

#### Procedure

1. Go to the Modem Summary screen.
2. Choose Modem Reset.

A screen appears asking which modem you need to reset and whether you want to perform a soft or a hard reset.

3. Enter the number of the modem you need to reset.
4. Choose whether you want to perform a soft reset or a hard reset.

Type of Reset | Explanation
--- | ---
soft reset | All temporary setting are lost when a soft reset is done. A soft reset would be as if you issued an ATZ command to the modem. The modem would be reset and configuration profile 0 would be restored.
hard reset | A complete reset of all settings, such as when you power off and on.

5. Choose OK.