Lockups During Scanning On NEC Ready Computers

Description:

The flatbed scanner will pre-scan but the computer locks up during scanning.

Cause:

This is caused by 16-bit memory management utilities that load from the Config.sys file when you boot your computer. Windows 95 is a 32-bit operating system that does not need the 16-bit memory managers.

Solution:

Disable the 16-bit memory manager software.

Steps to disable 16-bit memory managers in Windows 95.

1.

Click the START button and select RUN.

2.

Type SYSEDIT and click OK. This opens the System Configuration Editor, which is a simple word processor. Each of your system files will be open in it’s own window. Refer to the diagram for the remaining steps.

3.

Close the Autoexec.bat file without making any changes to it.

4.

In the Config.sys file, locate a line containing the following:

 DEVICE=C:\WINDOWS\HIMEM.SYS

5.

Type the word REM and one space in front of this line as below:

 REM DEVICE=C:\WINDOWS\HIMEM.SYS

6.

Still in the Config.sys file, locate a line containing the following:

 DEVICE=C:\WINDOWS\EMM386.EXE

7.

Type the word REM and one space in front of this line as below:

 REM DEVICE=C:\WINDOWS\EMM386.EXE

8.

Click on the FILE Menu and click SAVE, then close the Config.sys file.

Your flatbed scanner will work properly now on your NEC Ready Computer.

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