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Ascend Customer Service

How to use this guide

What you should know

Documentation conventions

Related RFCs

Information about PPP connections

Information about IPX routing

Information about IP routers

Information about packet filtering

Information about general network security

ITU-T recommendations

Documentation set

Related publications

Introduction

Activating administrative permissions

System administration parameters

Understanding the administrative parameters

Name

Location and Contact

Date and Time

Term rate

Remote Mgmt

Log out parameters

Edit and Status

Configuring the basic parameters

Terminal-server command-line interface

Accessing the interface

Displaying terminal-server commands

Returning to the VT100 menus

Commands for monitoring networks

Commands for use by terminal-server users

SLIP, CSLIP, and PPP

Menu

Specifying raw TCP hosts

Telnet

Rlogin command

TCP

Open, Resume, and Close

Administrative commands

Test

Remote

Set

Show

Using DO commands

List of supported commands

Example of using DO commands to place and clear a call

DO command reference in alphabetic order

Beg/End Rem Mgm (DO 8)

Close Telnet (DO C)

Contract BW (DO 5)

Diagnostics (DO D)

Dial (DO 1)

Esc (DO 0)

Hang Up (DO 2)

Load (DO L)

Menu Save (DO M)

Password (DO P)

Save (DO S)

Termserv (DO E)

Sys Diag commands

Restore Cfg

Save Cfg

Sys Reset

Term Serv

Upd Rem Cfg

Using the MAX status windows

Navigating the status windows

Default status window displays

Line status windows

Session and system status windows

WAN and Ethernet status windows

Sys Option and Main Status Menu windows

Specifying which status windows appear

Status-window reference in alphabetic order

BRI/LT window

Call Status window

Call Detail Reporting (CDR) window

Dyn Stat window (dynamic status)

Ether Opt window (Ethernet options)

Ether Stat window (Ethernet status)

Ethernet window

FDL N Stats windows

Error-register statistics

Performance-register statistics

FR Stat window

Host/6 (Host/Dual) window

Line Errors window

Line Stat windows

Line Status (BRI) window

Message Log windows

AIM port message logs

System message logs

Log messages

Modem window

Net T1, Net E1 and Net BRI windows

Net Options window

Port Info window

Port Leads window

Port Opts window

PortN Stat window

Routes window

Serial WAN window

Session Err window

Sessions window

Statistics window

Syslog window

Level 4 and Level 6 syslog messages

Level 5 Syslog messages

Example

Disconnect codes and Progress codes

The backoff queue error message in the Syslog file

Syslog messages initiated by a SecureConnect Manger firewall

Sys Options window

System Status window

WAN Stat window

Administering WAN lines and calls

Disabling digital modems and modem slots

Incoming call routing state diagram

Managing IP routes and sessions

Working with the IP routing table

Displaying the routing table

Adding an IP route

Deleting an IP route

Displaying route statistics

Pinging other IP hosts

Configuring the DNS Fallback Table

Displaying IP routing and related information

Displaying the ARP cache

Displaying ICMP packet statistics

Displaying interface statistics

Displaying IP statistics and addresses

Displaying UDP statistics and listen table

Displaying TCP statistics and connections

Displaying address pool status

Monitoring IPX routes and sessions

Verifying the transmission path to NetWare stations

Displaying IPX packet statistics

Displaying the IPX service table

Displaying the IPX routing table

Configuring SNMP

Configuring SNMP access security

Enabling SNMP Set commands

Setting community strings

Setting up and enforcing address security

Resetting the MAX and verifying reset

Example of SNMP security configuration

Setting SNMP traps

Understanding the SNMP trap parameters

Example SNMP trap configuration

Ascend enterprise traps

Alarm events

Port state change events

Security events

Supported MIBs

Configuring Syslog

Configuring the MAX to send Syslog messages

Syslog message format

Syslog messages and their meanings

Establishment of a call

Graceful disconnect of a call

Unexpected disconnect of a call

Additional messages

Disconnect codes and progress codes

Disconnect codes and their meanings

Progress codes and their meanings

ISDN cause codes

Common problems and their solutions

General problems

DO menus do not allow most operations

POST takes more than 30 seconds to complete

Configuration problems

Some channels do not connect

Data is corrupted on some international calls

Only the base channel connects

No Channel Avail error message

Restored configuration has incorrect RADIUS parameters

Hardware configuration problems

Cannot access the VT100 interface

Fault LED is off but no menus are displayed

Random characters appear in the VT100 interface

A Power-On Self Test fails

ISDN BRI interface problems

Calls are not dialed or answered reliably

No Logical Link status

WAN calling errors occur in outbound BRI calls

Bridge/router problems

The link is of uncertain quality

The MAX hangs up after answering an IP call

Using MAX diagnostic commands

Command reference

PPP decoding primer

Breaking down the raw data

Annotated Traces

Example of a PPP connection attempt

Example of MP+ call negotiation

Relevant RFCs

IP-routing environment

MAX configuration

Pipeline configuration

IP-routing and AppleTalk-routing environment

MAX configuration

Pipeline configuration

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Copyright © 1998, Ascend Communications, Inc. All rights reserved.